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08-06-2004 06:54 PM
08-06-2004 06:54 PM
SIM Notifications
Hi All,
I am unable to send e-mail to my hotmail or yahoo account when an event occurs. Anything wrong I have configured
I am unable to send e-mail to my hotmail or yahoo account when an event occurs. Anything wrong I have configured
Evil Has Its Winning Ways
3 REPLIES 3
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08-07-2004 11:07 PM
08-07-2004 11:07 PM
Re: SIM Notifications
Need a bit more information -
Are you getting email notifications to any other accounts? (corporate email account, ISP, etc..)?
Are you working behind a firewall or some type of proxy which may limit, restrict or prohibit outgoing SMTP traffic (i.e., allow internal traffic only)?
Are you getting email notifications to any other accounts? (corporate email account, ISP, etc..)?
Are you working behind a firewall or some type of proxy which may limit, restrict or prohibit outgoing SMTP traffic (i.e., allow internal traffic only)?
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08-08-2004 08:47 AM
08-08-2004 08:47 AM
Re: SIM Notifications
Javed, I agree with Richard, you're going to have to break the problem down a bit.
Configure HPSIM to send e-mail to a local address, that proves your event notification is working.
Then set up a similare event notification to send to the external address.
It may be that your e-mail server will not forward internal requests on to external addresses.
Could be a number of other things as well.
Configure HPSIM to send e-mail to a local address, that proves your event notification is working.
Then set up a similare event notification to send to the external address.
It may be that your e-mail server will not forward internal requests on to external addresses.
Could be a number of other things as well.
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08-09-2004 12:38 AM
08-09-2004 12:38 AM
Re: SIM Notifications
A likely culprit is your return email address.
The smtp server you are useing might reject mail from your return e-mail address for a variety of reasons.
The email notification task should show up in the Logs, View Tasks. Failed emails will provide a clue as to why the email did not go through.
If there is no task result, then look to the criteria for your notification, because it is not getting triggered.
The smtp server you are useing might reject mail from your return e-mail address for a variety of reasons.
The email notification task should show up in the Logs, View Tasks. Failed emails will provide a clue as to why the email did not go through.
If there is no task result, then look to the criteria for your notification, because it is not getting triggered.
The opinions expressed above are the personal opinions of the authors, not of Hewlett Packard Enterprise. By using this site, you accept the Terms of Use and Rules of Participation.
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