SIM - Sign-in failure

[Alan_149]

After updating all the HP software from 7.40B to 7.50A on my SIM Server, rebooted it and now I and the rest of my colleagues who are administrators of the server and the SIM application are getting a "Sign-in failure"

I have checked the servers event viewer and can't see anything that may be causing the issue.

I can login to the Systems Management Page with no issues.

Appreciate your help.

-A

[Doug Krsek]

I am experiencing the identical problem. Has anybody figured out a solution to this yet?

[Alan_149]

The only solution that I came up with was the following:

Restored the last know good backup of the SIM Database.
Downloaded latest SIM from HP
Installed the latest version and all is now working again with no loss of information.

[Doug Krsek]

Thanks. I upgraded to latest SIM (from SP3 to SP5) and that fixed the problem without having to restore the database.

[dospavlos]

I had this problem in SIM5.0 sp5. The cause was the sql transaction log filled up. We extended the log and the issue was resolved.