HPE Community
Server Management - Systems Insight Manager
1834644 Members
2337 Online
110069 Solutions
New Discussion

Re: Smart Array 6400 False Battery Failure in Insight Manager

 
David Grimmer
New Member

‎11-12-2004 02:02 AM

‎11-12-2004 02:02 AM

Smart Array 6400 False Battery Failure in Insight Manager


New Smart Array 6400.
Latest firmware.
Latest MIBS

ACU on box reports battery good.

SIM 4.1 SP1 reports failed battery.
0 Kudos
Reply
2 REPLIES 2
Ray Collins
Occasional Advisor

‎11-12-2004 06:13 AM

‎11-12-2004 06:13 AM

Re: Smart Array 6400 False Battery Failure in Insight Manager

There is a firmware update to fix this. We had the same issue and updated the firmware and the errors went away in SIM. See:
http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?locale=en_US&taskId=110&prodSeriesId=367226&prodTypeId=329290&objectID=PSD_EX040528_CW01

0 Kudos
Reply
David Grimmer
New Member

‎11-12-2004 07:44 AM

‎11-12-2004 07:44 AM

Re: Smart Array 6400 False Battery Failure in Insight Manager


We had the latest firmware, but the system required a reboot before the Foundation Agents would correctly see the state of the battery.
0 Kudos
Reply
The opinions expressed above are the personal opinions of the authors, not of Hewlett Packard Enterprise. By using this site, you accept the Terms of Use and Rules of Participation.