Software Firmware Baseline Information -- No Data

[Jaime Halas]

Good Afternoon --

Currently running SIM 6.0 -- Windows Server 2003

Overall goal is to inventory the versions of Reference Support Pack vs. Installed Support Pack

VCAs are healthy and operating and on about half of my systems, the Software Firmware Baseline information is empty. No data available. I have tried refreshing the data collection, software system polling, and even a couple of quirky naming changes suggested on this site. All to no avail.

Using the report tools within SIM. Any ideas or suggestions would be helpful.

Thanks in advance for your time.

[TechGuru]

New Report feature in 6.2 VCRM & VCA can collect this information.

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=18964&prodSeriesId=3312156&swItem=MTX-238cf0a4d6914c43bdc452da28&mode=4&idx=0