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Re: SUM (Smart Update Manager) fatal error

 
sean barry_1
New Member

‎08-31-2009 10:17 AM

‎08-31-2009 10:17 AM

SUM (Smart Update Manager) fatal error

I have a recent install of SIM 5.3 SP1 on a 64bit Win2008 server. I am looking to start using SUM to deploy PSPs to all my Proliant servers. When I try to run hpsum from either the ocmmand line or win explorer, I get a fatal error immediately. Is SUM 64bit compatible?
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Rob Buxton
Honored Contributor

‎08-31-2009 12:16 PM

‎08-31-2009 12:16 PM

Re: SUM (Smart Update Manager) fatal error

Try running setup.exe from the PSP, this links to the Smart Update manager.
Also HPSIM can deploy PSPs as well.
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Michael Garner_1
Honored Contributor

‎08-31-2009 04:24 PM

‎08-31-2009 04:24 PM

Re: SUM (Smart Update Manager) fatal error

Sean,
You must have WOW64 enabled as HPSUM is still a 32-bit app. If your 64-bit server does not have WOW64 enabled, HPSUM installation will fail with a Fatal Error as indicated.

Regards,
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