System Insight Manager

[Dennis Kavanagh]

Hello,

I am trying to access the Manager Agent
on an MS box. The System Administrator page comes up, but there are only 3 options for login: administrator, operator and user.

We are trying to access this page, Unfortunately the passwords
are lost. The docs mention some
defaults, but we have had no success.

Short of re-installing the app, are there any options available to us to reset the passwords? I have found the acl page holdint the passwords.The Manager Agent front-end is running on an MS 2000 box, while I am using a
Tru64Unix box to access SNMP data on an MS box.

Thank You

[Aravindh Rajaram]

If you have SIM installed on your environment then you can do that with ease using the "Configure or Repair agents task"

[Dennis Kavanagh]

Hello,

Thanks for the reply,

I looked at my SIM, and I see a Configure

Pull-Down, but no Repair...I searched for a

configure and repair with no identified

results. Any leads on where I can find this

utility?

Thanks much....

[jim goodman]

Dennis what version of SIM are you using? and do you have full admin rights to configure the CMS?

You might try logging in with the Installation account and see if you get the menu options.

- Jim

[Rob Buxton · Accepted solution]

The older agents used these accounts.

If you have a Server where you do know the password to the Administrator logon then you can copy the c:\compaq\wbem\cpqhmmd.acl file from this server to the problem one.

Not sure what you mean by the last bit, SNMP access would be controlled by the SNMP Service Properties on the MS Box and as regards access from the Unix box, the agent would not be involved.

Finally if the above process cannot be used you will need to redeploy. The Agents can be configured before they're deployed.

[Dennis Kavanagh]

Hello,

Thanks again for the replies...

I am using SIM 4.1 on a Windows 2000 box.

Thanks for the tip on moving the .acl file....that is a good idea...

and should address one of the problems.....

I wonder if that fix will work for

Tru64Unix as well??

Thank You

[jim goodman]

Dennis the Configure Repair Agent wasn't in that version. I would recommend upgrading to version 4.2sp2 You will find alot of helpful tools and a whole host of bug fixes.

- Jim

[Dennis Kavanagh]

Hello,

Thank you all for your replies. It hit the nail on the head.

We are looking to get the 4.2SP2 version for our Tru64Unix boxes.