System Unreachable Notification

[SMaxwell]

Hi All,

How do I change the severity of the 'System Unreachable' notification ?

I've had a look under Options, Events, SNMP Trap Settings, but no joy.

Thanks,

Steve

[NJK-Work]

Hi,

I believe the "System Reachable" and "System Unreachable" events are not SNMP based. I believe these are generated by HP SIM performing a polling task, not a managed node sending an SNMP trap (if it was unreachable, how could it send a trap). HP - correct me if I am wrong.

That being said, I don't think you can change these "values" - they are probably built into the product. At least, you can not change them using the SNMP Trap settings you are describing, since they are not SNMP based.

But - I have been wrong before :) Just ask my wife.

Nelson

[SMaxwell]

Thanks for this.

What I'm looking to do is exclude the 'System Unreachable' alerts from the 'Critical' classification as we have SolarWinds doing this task for us and using SIM for H/W management...

Anyone else know?

Cheers,

Steve

[Kevin Brown_4]

Hi!

I do not think that you can change the severity of the event, but you can turn off the event notice itself.
If you Select "Options-Events-Status Change Event Settings", then deselecting the "Enable creation of system status change events" will turn off the unreachable-reachable event notice.

[Rob Buxton]

The system Unreachable is generated as a result of the Hardware Polling task. As mentioned above it doesn't rely on the hardware itself generating the snmp trap.

If you don't want HPSIM to monitor the hardware for up / down you could disable this task. You'd keep the data collection, discovery tasks going to keep the data.

[SMaxwell]

Hi All,

I've disabled 'Status Change Event Settings' so will see how we get on.

Thanks,

Steve

[Ryan Birk]

Thanks,

I was wondering the same thing. I've also disabled this in our environment.

[mwalders]

You can use auto event handling to notify you on all critical events and then add a line to exclude unreacheable events. I've attached a screenshot on how to do this.