Too Many Alerts!

[Chris Hyatt]

I am using SIM 4.1 in a Windows 2000 environment. I set up alert notification for all critical events to be page me. Last night when a redundant fan went out on a server, I ended up getting 40 pages about the fan degraded and the redundancy lost. After 40 pages, the alerts stopped coming. I have a couple of questions:

Can you set up the alerts so that it only gives you one alert for each incident? I don't need to be notified over and over about the same event.

--Why did it send 40 alerts and then stop sending?

Any help you can provide would be greatly appreciated.

[David Claypool]

How many events are in the event log?

[Chris Hyatt]

About 120 events. The odd thing is that the events all start with "The description for Event ID ( X ) in Source ( X ) cannot be found. The local computer may not have the necessary registry information or message DLL files to display messages from a remote computer." Wierd...

[David Claypool]

It sounds like HP SIM isn't the problem. The key is diagnosing why the agent machine tried sending so many, and why the information was missing.