Server Management - Systems Insight Manager
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TopTools Card - Netserver relation SIM 4.1

 
JoopNL
Advisor

TopTools Card - Netserver relation SIM 4.1

Hi, I recently installed SIM 4.1 from scratch on a Windows 2003 Server. After quite some tweaking, most of it is working now. Especially OpenSHH was tricky to get working, but using the procedure in the Readme it worked.

Now for my question: We still have a lot of old NetServers wich we want to manage in SIM. These NetServers have TopTools adapters. Both the Server and the TopTools adapter are recognised correctly after configuring, but SIM does not recognise wich TopTools card is in which server.
The name of the card in SIM does not appear as "srv01tt in srv01" for example. (But just as srv01tt.) When I look at the corresponding server srv01 is has a ? in the MP column.
One time, just after a discovery ran a few TopTools cards were correctly regognised, but some time later the relation was gone again...

Can anyone explain how SIM should find this relationship or give any other kind of advice?

(I have attached a picture where you can see how it is on NetServers, and how it should be. (Like on the Proliants.)
4 REPLIES 4
JoopNL
Advisor

Re: TopTools Card - Netserver relation SIM 4.1

Bump :)
JoopNL
Advisor

Re: TopTools Card - Netserver relation SIM 4.1

The problem has gotten a little worse. I now have a few Proliants/ILO Adapters wich are not correctly identified. But this I can usually fix by deleting and ReDiscovering the Server and/or ILO adapter.

I really need to know what the criteria are for SIM to identify a TopTools/(R)ILO(E) Adapter in a specific server!

Thanks.
Alain Staelen
Advisor

Re: TopTools Card - Netserver relation SIM 4.1

Hi,

I just want to alert you to the fact that the MIB files for Netservers in IM7 & HPSIM are very very wrong.

Even if you get all you devices discovered correctly important messages like disk failures will get un noticed because they are sent as "informational" instead of "major".

Second problem is that the toptools agents stop collecting info&alerts when the logfiles are full instead of just rotating the logfiles.

Time to really upgrade to new hardware ...
JoopNL
Advisor

Re: TopTools Card - Netserver relation SIM 4.1

Yes I know we need new servers :) In fact most of the servers are Proliants right now. But we still have some (100) NetServers online. Including TC4100's which are not thát old.

About the MIB issue, yes I've noticed. To "solve" this I manually changed the Severity of a lot of traps. Also I had to mannualy register an additional MIB. (hptrap.mib)

Thanks for your reply, however I would still like an answer to my original question, because it should just work. (And did a few times.