UI timeout

[trvsco]

Hello, on my ML 350G4p (running Windows SBS 2003 Std Ed) HP System Managment Homepage get in error... I see log and I read:

MAJOR 11/12/2010 12:44:32 PM
UI Webapps Loading Timeout -- Nav Load Time: 120s [Webapp-List: HP Insight Diagnostics;hpwbem;WBEMNetwork;WBEMServer;WBEMStorage;vcagent]

Ever the same error. I have install PSP 8.60.
Anyone know this error (and maybe resolve this?)

P.S. This thread has been moved from ITRC server mgmt (Insight Manager 7) Forum to ITRC HP Systems Insight Manager Forum - HP Forums Moderator

[pkrai]

It just indicates that some of the available webapps (listed there) are causing this timeout i.e. taking exceptionally more time.

You can either increase UI timeout in SMH (Settings -> SMH -> Security -> Timeouts) or disable problematic webapp(s) by just moving the corresponding XML file from hp\hpsmh\webapp folder to some other location & restarting SMH service.

Thanks.

[trvsco]

Hello, done the moving under another folder of all XML WebApp's files.
The changing of UI timeout don't take effect.
So now I try to open the SMH page, but..
1) I see now I don't have any agent on system
2) Under SMH settings I can't see any kind of source selection..

I restart service, nothing happen.
I restart server, IDEM...

What else now?

[pkrai]

That was just a diagnostic step to narrow down to the webapp(s), which is causing timeout. The solution can be either / all of the following:

- increase the UI timeout (in SMH)
- change the data source from / to SNMP

Thanks.

[trvsco]

How many ways have to change data source? In SMH I can't see source selection.