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VCA agent settings prohibit installing software

 
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patlamhk
Frequent Advisor

VCA agent settings prohibit installing software

All remote VCA cannot function instead the local VCA which is VCRM installed.
I granted the access for local access and it is showing "hpsmh_local_administrator" on the upper right corner.
But it still cannot install anything.
3 REPLIES 3
Rich Purvis
Honored Contributor
Solution

Re: VCA agent settings prohibit installing software

Does the system running the VCRM have the System Management Homepage set to allow "Anonymous Access"? If it does I would try turning off the "Anonymous Access" setting on the SMH and see if it clears up your problem.

-Rich
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patlamhk
Frequent Advisor

Re: VCA agent settings prohibit installing software

Thanks Rich Purvis,
After I disable the anonymous access from the HPSMH security with the VCRM installed. All remote VCA showing no VCRM contact. Then I tried to setup the VCA settings again.
IT WORKS !!!!

Patrick
Vanessa Secani
New Member

Re: VCA agent settings prohibit installing software

Hi,

After the upgrade from 7.30A to 7.40 I have got the same problem (VCA agent settings prohibit installing software).

I saw many inssues here, I have done almost of them, but it did not work in my case.

Before the upgrade It was working !!

Does anyone know anything else to do ??

I tried this one as well - http://forums1.itrc.hp.com/service/forums/questionanswer.do?threadId=965061

Thanks.

Vanessa