VCA password

[Albert Austin]

I have managed to discover al my servers in the network, but they dont seem to be transmitting back any information to my SIM 4.2server. I have checked and all of them have the agents required. I guess it is because my agent settings are not correct. When I do try to connect trhough the SIM software to a severs agent page settings, a password page comes up. Now what password is this page asking for? Cause if I type in the Administrator password assigned for my SIM server I dont seem to be getting in.

[Mikael Rönnbäck]

The agents shoould have SNMP trap destination if you want them to send errors (and you're using SNMP)

If you're using pre-7.30 agents they use a local password unique per server, if you're using 7.30 or 7.40 the agents will use your windows-account (don't know how Unix/Linux works).

For trust from SIM server to agents you need to make sure the sim server is in the list of trusted hosts, either by name or by certificate.

[Mikael Rönnbäck]

The VCA will connect to the VCRM using the password for the account you set up VCRM to use, I think this was supposed to be a server-local account with administrative privileges.

[Albert Austin]

Thnx for ur reply Mikael, Im using 7.1 agents on WIN 2003, and yes I also have SNMP enabled but with default settings. Forgive me but SNMP is a bit new to me, I know what it does as a protocol but not much about its settings. I have managed to pick up information via this forum which has been helpful.
I have tried using my local Administrator password to login to the VCA but it has failed. But when I used the Operator account with no password funny enough I managed to login. I then tried to set my VCA to direct to my SIM server but it does not find the server. WHat password do I enter here, the one configured for my SIM server? I also have tried creating a trust cert but it is not successful.

[Rich Purvis]

Have you tried looking at this document to see if it has any information that may be of use?
http://h200001.www2.hp.com/bc/docs/support/SupportManual/c00293375/c00293375.pdf

It may help you get your userid's setup.

-Rich

[Albert Austin]

Ya thnx, managed to get my agents to connect to my VCM, the error was due to my SNMP settings.