vm discovery

[mike stoltz_1]

When I try to discover a vm I get the following error. I think it might have something to do with wben but not sure. I have been able to discover other vm's.

The system cannot be identified properly for HP SIM to manage;
unable to get one or more of the following: model, serial number or
unique identifier (UUID). For management processors, verify the
system is running the latest firmware. For Linux based operating
systems, you must have dmidecode installed, enable the
PermitRootLogin and PasswordAuthentication in sshd, and use root
sign-in credential. For HP-UX, verify the sign-in credential. For
Windows, check if WMIMapper is configured correctly on the CMS and
verify the sign-in credential.

Thanks for any help
Mike S.

[Martin Smoral]

try restarting the WMI service on the VM and rediscovering

[mike stoltz_1]

That did not work is there any other suggestions. It does work on some vm's not sure what is the difference.

[David Claypool]

Use 'Manage Communications' to diagnose.

[mike stoltz_1]

I get the yellow icon under identification and a + sign next to causes and recommnedations but nothing under that.

[David Claypool]

Click the + sign to expand the message and read the details.