VPM - Acquisition Problem

[Jo Fischer_1]

Hallo everybody,

When I update the VPM-repository via internet I get get lot of errors(code 300), so I installed the VPM-acquisition on the internet server. All files were downloaded to a local repository now, without any errors (+/- 1 Gb). But I cannot acquire a update from that repository(see error below).

Any Ideas ?

thanks very much

Status: Complete Start time: 10/7/05 - 11:47 AM CEST
Task name: Acquire Updates End time: 10/7/05 - 11:47 AM CEST
Tool: Acquire Updates Duration: 7 sec
Owner: domainname\usr Target: vpm-server.domainname
Run by: domainname\usr
Command: N/A

--------------------------------------------------------------------------------
Tool ran on: CMS (Central Management Server)
Exit code: 0
Stdout:

The task failed to execute. Please see "Stderr" for additional details about the
error.

Stderr:

20051007 11:47:29 Info: C:\Program Files\HP\Systems Insight Manager\hpwebadmin\w
ebapps\ROOT\mxportal\VPM\patch\vpmclient.tcl - Options:20051007 11:47:29 Info:
-activemsg none20051007 11:47:29 Info: -callback 20051007 11:4
7:29 Info: -cfgfile C:\Program Files\HP\Systems Insight Manager\hpweb
admin\webapps\ROOT\mxportal\VPM\patch\hpsim.cfg_2005100711472820051007 11:47:29
Info: -clients 20051007 11:47:29 Info: -guid 3907B2D2-6E50
-4D99-B58C-356A548D661220051007 11:47:29 Info: -id 200510071147282005
1007 11:47:29 Info: -logfile publish.log20051007 11:47:29 Info: -
loglimit 720051007 11:47:29 Info: -loglines 1000020051007 11:4
7:29 Info: -loglvl 320051007 11:47:29 Info: -rmaport 34632
0051007 11:47:29 Info: -sender vpmsender20051007 11:47:29 Info: -
task publish20051007 11:47:29 Info: -url http://vpm-server:34662
0051007 11:47:29 Info: sender=vpmsender&signal=publish&callback=&id=200510071147
28&activemsg=none&taskargs=HP%5fVPM%5fVERSION%5fURL+https%3a%2f%2fwww%2ehp%2ecom
%2fpub%2fessentials%2fvpm%2fversions%2exml+LANG+en+AGENT%5fUPDATES+%7b%7bPUBLISH
+DISTRIBUTE%7d%7d+%2dcfgfile+hpsim%2ecfg%5f20051007114728+SYNC+rcs%2cagent+HP%5f
VPM%5fDATA%5fURL+https%3a%2f%2fwww%2ehp%2ecom%2fpub%2fessentials%2fvpm%2fVulnUpd
ate%2eexe+HTTP%5fTIMEOUT+3000000+DATA%5fDIR%5fPASS+NP5R5tCcD0A%3d+DATA%5fDIR%5fU
SER+Kwwq73H%2ft3le%2ffw%2bzYFErGcSVUcewVQ7SL%2fykgrKTIQ%3d+PVA+Y+DATA%5fDIR+%7b%
7b%5c%5c%5c%5cnlh%2disa%5c%5cvpm%5fdata%7d%7d+INTERNET+NO+VENDORS+HP%5fVPM%2cMIC
ROSOFT+PRODUCT+%7b%7bMICROSOFT%3a%3a%21Windows+Server+2003%2aEnterprise%2a%2cMIC
ROSOFT%3a%3a%21Windows+Server+2003%2aWeb%2a%2cMICROSOFT%3a%3a%21Windows+2000+Adv
anced+Server%2cMICROSOFT%3a%3a%21Windows+NT+Server+4%2e0%2cMICROSOFT%3a%3a%21Win
dows+NT%2aEnterprise%2a%2cMICROSOFT%3a%3a%21Windows+NT%2aTerminal+Server%2a%2cMI
CROSOFT%3a%3a%21Windows+Server+2003%2aSmall+Business%2a%2cMICROSOFT%3a%3a%21Wind
ows+XP+Professional%2cMICROSOFT%3a%3a%21Small+Business+Server+2000%2cMICROSOFT%3
a%3a%21Small+Business+Server+2003%2cMICROSOFT%3a%3a%21%2aBusiness+Solutions%2a%2
cMICROSOFT%3a%3a%21%2aExcel%2a%2cMICROSOFT%3a%3a%21%2afor+Mac%2a%2cMICROSOFT%3a%
3a%21%2aGreetings%2a%2cMICROSOFT%3a%3a%21%2aHost+Integration%2a%2cMICROSOFT%3a%3
a%21%2aInterix%2a%2cMICROSOFT%3a%3a%21%2aMacintosh%2a%2cMICROSOFT%3a%3a%21%2aMon
ey%2a%2cMICROSOFT%3a%3a%21%2aOffice+2%2a%2cMICROSOFT%3a%3a%21%2aOffice+9%2a%2cMI
CROSOFT%3a%3a%21%2aOffice+Web%2a%2cMICROSOFT%3a%3a%21%2aOffice+XP%2a%2cMICROSOFT
%3a%3a%21%2aOutlook+2%2a%2cMICROSOFT%3a%3a%21%2aOutlook+9%2a%2cMICROSOFT%3a%3a%2
1%2aPhoto+Draw%2a%2cMICROSOFT%3a%3a%21%2aPictureIt%2a%2cMICROSOFT%3a%3a%21%2aPow
erPoint%2a%2cMICROSOFT%3a%3a%21%2aProject+2%2a%2cMICROSOFT%3a%3a%21%2aProject+9%
2a%2cMICROSOFT%3a%3a%21%2aPublish%2a%2cMICROSOFT%3a%3a%21%2aSharePoint%2a%2cMICR
OSOFT%3a%3a%21%2aVBA%2a%2cMICROSOFT%3a%3a%21%2aVisio%2a%2cMICROSOFT%3a%3a%21%2aV
isual%2a%2cMICROSOFT%3a%3a%21%2aWindows+9%2a%2cMICROSOFT%3a%3a%21Windows+Me%2cMI
CROSOFT%3a%3a%21%2aWord%2a%2cMICROSOFT%3a%3a%21%2aWorks+2%2a%2cMICROSOFT%3a%3a%2
1Access+2%2a%2cMICROSOFT%3a%3a%21Access+9%2a%2cMICROSOFT%3a%3a%21FrontPage+2000%
2cMICROSOFT%3a%3a%21FrontPage+2002%2cMICROSOFT%3a%3a%21FrontPage+2003%2cMICROSOF
T%3a%3a%21FrontPage+97%2cMICROSOFT%3a%3a%21FrontPage+98%2cMICROSOFT%3a%3a%21%2aW
indows%2aDatacenter%2a%2cMICROSOFT%3a%3a%21%2aWindows+NT+Workstation%2a%2cMICROS
OFT%3a%3a%21%2aWindows+XP%2aEdition%2a%2cMICROSOFT%3a%3a%21Windows+2000+Professi
onal%7d%7d+MICROSOFT%5fSUS%5fURL+http%3a%2f%2fwww%2emsus%2ewindowsupdate%2ecom%2
fmsus%2fv1%2faucatalog1%2ecab+RETIRE+MSSP%2a+AGENT%5fVERSION+VERSION2+HP%5fVPM%5
fURL+https%3a%2f%2fwww%2ehp%2ecom%2fpub%2fessentials%2fvpm%2fHarrisUpdate%2eexe+
NVDM%5fURL+http%3a%2f%2fmanagementsoftware%2ehp%2ecom%2fRadia%2fpatch%5fmanageme
nt%2fdata20051007 11:47:31 Error: couldn´t open socket: connection refused

[Jennifer_74]

http error 300 during an acquisition is not unusual. This means that there are multiple sources for the patch. Usually this occurs for older patches and we continually work on updating the url references as we find these errors.

Do you have patches in your repository from the vpm acquisition? The HP SIM acquisition completion event should have shown totals for patches downloaded in addition to the number of errors.

We have not seen the import error before. For the import, did you change the vpm settings to import from your downloaded repository? Was your download repository accessible by the vpm server at the time you tried to run the import?

[Jennifer_74]

Has something changed on the HP SIM server between the time you ran the acquisition from VPM and the time you tried to import? You are not getting the import task started which sounds like maybe a firewall is blocking our operations. In particular, are you running a security program or firewall that is blocking the 3466 port?

To prove that the port is accessible check in the services list to see if the process httpd service running. Do a netstat -a at port 3466, is it listening?

[Jo Fischer_1]

After a reboot of the server everything is ok.

Thanks for information.

Jo

[Jo Fischer_1]

See above