Query: DL 360 Gen 10 Persistent Memory error 582

[charles111222]

Update BIOS to U32 v3.40 (01/16/2025)   but  System Programmable Logic Device still is  0x2A

The System Programmable Logic Device revision in this system does not meet minimum requirements for operation with HPE Persistent Memory. Current revision: 0x2A.  event code :0x582 

[shiva_jr]

Hi @charles111222 ,
   Please update the firmware of Sytem components including System ROM BIOS.  You can use the SPP for system firmware update.
   Are you installed DIMM or processor recently ? Please check the installed DIMMs (slots, maximum pMEM DIMMs, RDIMM/LRDIMM combination etc), refer this document page no. 8 and 21. 

Note the following -
* HPE Persistent Memory only supported on 2 nd generation Intel Xeon Scalable Processor series (Platinum 8200, Gold 6200,
Gold 5200, Silver 4215 and 4215R)
* Maximum 12 Persistent memory DIMMs can be installed.
* Mixing of RDIMM and LRDIMM memory is not supported

 I hope, my post helped you, if yes, please give 'Kudos' and mark my post as 'Accepted solution.'  or reply if the issue persists.

Regards,
Shiva_jr
https://www.hpe.com/psnow/doc/a00017079enw

[support_s]

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