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08-20-2021 08:49 AM - last edited on 08-23-2021 02:29 AM by support_s
08-20-2021 08:49 AM - last edited on 08-23-2021 02:29 AM by support_s
Problema doppio processore
Ho un server HP Proliant Dl 180 G5 , volevo installare un secondo processore ma il post mi dice BMC errore 500
processore non supportato premere F1, premendo F1 all'avvio di windows il sistema va in crash.
I have a server HP Proliant Dl 180 G5 , I wanted to install a second processor but the post tells me BMC error 500
Unsupported processor press F1, pressing F1 when windows boots the system crashes.
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08-20-2021 12:25 PM - edited 08-20-2021 12:26 PM
08-20-2021 12:25 PM - edited 08-20-2021 12:26 PM
Re: Problema doppio processore
Is second processor same as first processor?
Before boot are you already update the firmware?
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08-20-2021 10:21 PM
08-20-2021 10:21 PM
Re: Problema doppio processore
Sì, il processore è lo stesso del primo, il firmware viene aggiornato
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08-21-2021 05:34 AM
08-21-2021 05:34 AM
Re: Problema doppio processore
Can you attach the error screenshot?
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08-21-2021 07:27 AM
08-21-2021 07:27 AM
Re: Problema doppio processore
Here's the error : BMC Responding
500-Unsupporded Processor
Press F1 to continue
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08-21-2021 07:33 AM
08-21-2021 07:33 AM
Re: Problema doppio processore
update your system rompaq
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08-21-2021 09:10 AM
08-21-2021 09:10 AM
Re: Problema doppio processore
Ok thanks,tomorrow I do
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08-23-2021 02:28 AM
08-23-2021 02:28 AM
Re: Problema doppio processore
Hi,
I would suggest to update the server BIOS to the latest version and verify the working functionality
I work at HPE
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[Any personal opinions expressed are mine, and not official statements on behalf of Hewlett Packard Enterprise]

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08-23-2021 03:31 AM
08-23-2021 03:31 AM
Re: Problema doppio processore
I updated the Bios this morning, addesso how long I will have time I will do the tests. Thank you
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08-23-2021 03:54 AM
08-23-2021 03:54 AM
Re: Problema doppio processore
error occurs, press f1 and check what the result?
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08-23-2021 04:42 AM
08-23-2021 04:42 AM
Re: Problema doppio processore
After updating the Bios from the same error, and pressing F1 starts the operating system but only the windows window appears and immediately crashes, saying of a hardware problem, I had bought the used processor on ebay I communicated the problem to the seller who sent me a second processor but I have the same problem in my opinion are the processors, I also tried them instead of my processor on cpu socket 0 but I have the same problem.