RAID array not rebuilding

[Orangedux]

Hi All,

I have an issue with a ProLiant ML330 G6 that is not rebuilding the raid array after inserting a new disk. I get the following error:
776 (Ready for Recovery) Logical Drive 1 (931.5 GB, RAID 1) is queued for rebuilding.

I updated the windows drivers for the B110i and rebooted but still the same issue remains.
I have also checked the other array disk (2 mirrored disks only in array) for errors but came back clean so shouldn't be preventing rebuild.

The system is running the following:
OS Name Microsoft Windows Server 2008 R2 Standard
Version 6.1.7601 Service Pack 1 Build 7601
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Manufacturer HP
System Model ProLiant ML330 G6
System Type x64-based PC
Processor Intel(R) Xeon(R) CPU E5506 @ 2.13GHz, 2133 Mhz, 4 Core(s), 4 Logical Processor(s)
BIOS Version/Date HP W07, 01/12/2010
SMBIOS Version 2.7

I can't seem to download bios/firmware updates from anywhere. Raid says it is running ver. 1.46 on the B110i smart array card.

I've searched forums that say this needs to be updated for the raid to rebuild correctly, unfortunately can't find the downloads.

Any help appreciated. Many thanks.

[support_s]

System recommended content:

1. RAID 1: breaking mirrors and rebuilding drives, 4th Edition

If the above information is helpful, then please click on "Thumbs Up/Kudo" icon.

Thank you for being a HPE community member.

[Ihaqueit]

I would say there is something wrong with the other drive as well. Perhaps it is not failed, but may have enough errors on it that it won't allow the rebuild to proceed.

[Orangedux]

ACU Version 8.60.7.0
Diagnostic Module Version 5.2.52.0
INFOMGR Version 5.9.29.0
Time Generated Friday November 05, 2021 3:58:50PM

Device Summary:
Smart Array B110i SATA RAID in Embedded Slot

Consolidated Error Report:
Controller: Smart Array B110i SATA RAID in Embedded Slot
Device: Logical Drive 1
Message: Logical drive state: The current array controller has a bad or missing drive. This logical drive is operating in interim recovery mode with reduced performance and a further physical drive failure may result in data loss depending on the fault tolerance.
Controller: Smart Array B110i SATA RAID in Embedded Slot
Device: Physical Drive 2I:1:2
Message: The physical drive has failed.

Report for Smart Array B110i SATA RAID in Embedded Slot
-------------------------------------------------------

Smart Array B110i SATA RAID in Embedded Slot : Device Error Report

Device Severity Error
--------------------- -------- --------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
Logical Drive 1 Warning Logical drive state: The current array controller has a bad or missing drive. This logical drive is operating in interim recovery mode with reduced performance and a further physical drive failure may result in data loss depending on the fault tolerance.
Physical Drive 2I:1:2 Critical The physical drive has failed.

Smart Array B110i SATA RAID in Embedded Slot : Identify Controller

Configured Logical Drives 1 (0x01)
Configuration Signature 0xa0096f4d
RAM Firmware Revision 1.42
ROM Firmware Revision empty
Hardware Revision 0x00
Boot Block Revision empty
Drive Present Map 0x00000000
External Drive Map 0x00000000
Board ID 0x3118103c
Swapped Cable Flags 0x00
Non Disk Map 0x00000000
Bad Host RAM Addr 0x00
CPU Revision 0x00
PDPI Revision 0x00
EPIC Revision 0x00
WCXC Revision 0x00
Marketing Revision empty
Controller Flags 0x88
Position Controller Flag Status
-------- ------------------------------------------------------------------------------------------------------------------ -------------
3 Firmware supports 15 drives per SCSI bus Informational
7 Firmware supports the new big drive assignment maps (128 bits) as well as the big physical drive numbering (0x80+) Informational

Host Flags 0x00
Expand Disable Code 0x01
Position Expand Disable Code Status
-------- ------------------- -------------
0 Expand Not Needed Informational

Protocol Chip Count 0x01
Maximum Blocks 65535 (0x0000ffff)
Controller Clock 0x1795e5ba
Drives Per Bus 0 (0x00)
Big Drive Present Map 0x01 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00
Position Device Status
-------- --------------------- -------------
0 Physical Drive 1I:1:1 Informational

Big External Drive Map All Zeroes (16 x [0x00])
Big Non Disk Map All Zeroes (16 x [0x00])
Task Flags 0x0000
Busses For ICL 0 (0x00)
Supported Controller Modes 0x00
Current Controller Mode Not Redundant (0x00)
Controller Status 0x00
Position Controller Status Status
-------- ----------------- -------------
0 Location External Informational

Redundant Failure Reason 0x00
Unsupported NILE Busses 0x00
Host I2C Autorev 0x00
CPLD Revision 0x00
Fibre Chip Count 0 (0x00)
Daughterboard Type 0x00
More Swapped Cable Flags 0x00
License Key Status 0x08
Position License Key Status Status
-------- --------------------------- -------------
3 License Keys Supported True Informational
2 No Keys Stored Informational

Access Module Status 0x00
ADG Support 0x00
Features Supported 0x00 0x00 0x05 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00
ROM Inactive Revision empty
Active ROM Status 0x00
PPC to PCI Bridge Status 0x00
Redundant Server Info 0x00000000
Percent Write Cache 0% (0x00)
Cache Size In MB 0 MB (0x0000)
Cache Battery Count 0 (0x00)
Total Controller Memory Size 0x0000
More Controller Flags 0xa0
Position Controller Flag Status
-------- ----------------------------------------------------------------- -------------
5 Controller implements SAS changes documented in the firmware spec Informational
7 Firmware supports greater than 2TB logical volumes Informational

XBoard Host I2C Autorev 0x00
Battery PIC Revision 0x00
DDFF Version empty
Maximum Logical Devices Supported 2 (0x0002)
Extended Logical Unit Count 1 (0x0001)
Maximum Physical Devices Supported 16 (0x0010)
Maximum Physical Drives Per Logical Unit 6 (0x0006)
Enclosure Count 0 (0x00)
Expander Count 0 (0x00)
Offset To Extended Drive Present Map 0 (0x0000)
Offset To Extended External Drive Map 0 (0x0000)
Offset To Extended Non Disk Map 0 (0x0000)
Internal Port Status 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00
External Port Status 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00
Yet More Controller Flags 0x04000201
Position Controller Flag Status
-------- ------------------------------ -------------
0 RAID with parity not supported Informational
9 Ncq Supported Informational

Last Lockup 0x00
PCI Slot 0 (0x00)
Firmware Build Number 0x0001
Maximum Safe Full Stripe Size MB 0 MB (0x00000000)
Total Structure Length 332 (0x0000014c)
Vendor ID empty
Product ID empty
Extended Last Lockup 0x00000000
Maximum RAID01 Stripe Size 0x0000
Maximum RAID45 Stripe Size 0x0000
Maximum RAID6 Stripe Size 0x0000
Yet More Swapped Cable Flags 0x0000
Maximum Device Paths 0x00
Offset To Zoned In Drive Map 0 (0x0000)
Fixed Structure Length 0 (0x00000000)
Firmware Compile Time Stamp Feb 13 2012 14:02:36
Even More Controller Flags 0x00000000

Smart Array B110i SATA RAID in Embedded Slot : Cache Config Status

Cache Disabled Map 0x00000000
Position Device Array Accelerator Status
-------- --------------- ----------------- -------------
0 Logical Drive 1 Enabled Informational

Read Cache Size 0 MB (0x0000)
Write Cache Size 0 MB (0x0000)
Disable Flag Disabled (0x01)
Offset To Extended Cache Disabled Map 0 (0x0000)
Offset To Extended Cache Failure Map 0 (0x0000)
Offset To Extended Read Cache Disabled Map 0 (0x0000)
Cache Configuration Flags 0x00
Total Structure Length 0 (0x00000000)
Maximum Logical Devices Supported 0 (0x0000)
Offset To Extended Write Cache Disabled Map 0 (0x0000)
Fixed Structure Length 0 (0x00000000)
Cache Flags 0x00000001
Position Cache Flag Status
-------- ----------------------------------------------------- -------------
0 Configured And Enabled For At Least One Logical Drive Informational

Cache Disable Code 0x0000
Total Cache Memory Size 0 MB (0x0000)
Battery Count 0 (0x0000)
Battery Status 0x0000
Parity Read Errors 0 (0x0000)
Parity Write Errors 0 (0x0000)
Error Log All Zeroes (160 x [0x00])
Failed Batteries 0 (0x0000)
Board Present 0x00
Cache Failure Map 0x00000000
Max Error Log Entries 0 (0x00)
NVRAM Load Status 0x00
Memory Size Shift Factor 0 (0x00)
Non Battery Backed Memory Size 0 MB (0x0000)
Memory State 0x00
Cache Auto Rev 0x00
Total Controller Memory Size 0 MB (0x0000)
Percent Read Cache 0% (0x00)
Percent Write Cache 0% (0x00)
Default Percent Read Cache 0% (0x00)
Default Percent Write Cache 0% (0x00)
Installed Batteries 0x0000
Cache Support Flags 0x00
Reserved2 0x00
Detailed Battery Status All Zeroes (16 x [0x00])
Detailed Flashlight Hardware Status 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00

Smart Array B110i SATA RAID in Embedded Slot : Controller Parameters

LED Flag 0x00
Command List Verification 0x00
Backed Out Write Drives 0 (0x00)
Parity Stripes 0x0000
Controller Configuration Flags 0x00
Position Controller Configuration Flag Status
-------- ------------------------------------------ -------------
2 Inconsistency Repair Policy Disabled Informational
3 Degraded Performance Optimization Disabled Informational

Queue Depth 0xffff
Elevator Trend 0x0032
Elevator State Enabled (0x00)
Force Scan Complete 0x00
Forced Transfer Mode Automatic Detection (0x00)
Forced Transfer Width Automatic Detection (0x00)
Rebuild Priority Medium (0x40)
Expand Priority Medium (0x40)
Host Sdb ASIC Fix 0x00
PDPI Burst Disabled 0x00
Software Name empty
Hardware Name empty
Bridge Revision 0x00
Snapshot Priority 0x00
OS Specific 0x00000000
POST Prompt Timeout 0x2d
Automatic Drive Slamming 0x00
Position Automatic Drive Slamming Status
-------- ------------------------ -------------
0 Disabled Informational

Device Path Selection Method Automatic (0x00)
NVRAM Flags 0x00
Cache NVRAM Flags 0x00
Drive Configuration Flags 0x00
Position Drive Configuration Flag Status
-------- ---------------------------------------------------- -------------
0 Drive Write Cache Disabled Informational
2 Skip Never Accessed Regions During Expansion Enabled Informational
3 Skip Never Accessed Regions During Rebuild Enabled Informational

Over Temperature Warning 0x00
Over Temperature Shutdown 0x00
Over Temperature Condition Cancelled 0x00
Max Coalesce Commands 0 (0x00)
Max Coalesce Delay 0 microseconds (0x00000000)
ORCA Password empty
Access ID empty
Primary Boot LUN empty
Secondary Boot LUN empty

Smart Array B110i SATA RAID in Embedded Slot : Maintenance Operation

Duration 0 second(s) (0x00000000)
Elapsed 1 second(s) (0x0000000a)
Maintenance Flags All Zeroes (256 x [0x00])
Offset To Extended Maintenance Flags 276 (0x0114)
Maximum Physical Devices Supported 128 (0x0080)
Total Structure Length 404 (0x00000194)
Fixed Structure Length 276 (0x00000114)

Smart Array B110i SATA RAID in Embedded Slot : MNP Status

Current Drive 0x0000
Timer Remaining 0 minute(s) (0x0000)
MNP Delay 0 minute(s) (0x0000)

Smart Array B110i SATA RAID in Embedded Slot : Monitor and Performance Violations

Threshold Violation Flags All Zeroes (256 x [0x00])
Offset To Extended Threshold Violation Flags 0 (0x0000)
Maximum Physical Devices Supported 0 (0x0000)
Total Structure Length 0 (0x00000000)
Fixed Structure Length 0 (0x00000000)

Smart Array B110i SATA RAID in Embedded Slot : SubSystem Parameters

Controller Slot Number 0 (0x00)
Chassis Serial Number empty
Port Name 0000000000000000 (0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00)
Controller Serial Number empty
Cache Serial Number empty
Linked Port Name 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00
Linked Controller Serial Number empty
Linked Cache Serial Number empty
System Board Serial Number empty
Power Backplane Serial Number empty
SCSI Drive Backplane Serial Number empty
Fan Module Serial Number empty
Power Supply 0 Serial Number empty
Power Supply 1 Serial Number empty
Power Bay Fan Module Serial Number empty
Fibre Daughter Board Serial Number empty
Node Name empty
Drive Backplane 1 Serial Number empty
Fan Module 1 Serial Number empty
Internal Port Count 4 (0x04)
External Port Count 0 (0x00)
Internal Port Info Index Controller Phy Map Physical Port
----- ------------------ -------------
0 0x00000001 I1
1 0x00000002 I2
2 0x00000004 I3
3 0x00000008 I4
4 0x00000000 empty
5 0x00000000 empty
6 0x00000000 empty
7 0x00000000 empty

External Port Info Index Controller Phy Map Physical Port
----- ------------------ -------------
0 0x00000000 empty
1 0x00000000 empty
2 0x00000000 empty
3 0x00000000 empty
4 0x00000000 empty
5 0x00000000 empty
6 0x00000000 empty
7 0x00000000 empty

Product ID empty
Total Structure Length 0 (0x00000000)
Additional Internal Port Info Index SAS Address
----- ----------------------------------------------------------
0 0000000000000000 (0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00)
1 0000000000000000 (0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00)
2 0000000000000000 (0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00)
3 0000000000000000 (0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00)
4 0000000000000000 (0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00)
5 0000000000000000 (0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00)
6 0000000000000000 (0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00)
7 0000000000000000 (0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00)

Additional External Port Info Index SAS Address
----- ----------------------------------------------------------
0 0000000000000000 (0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00)
1 0000000000000000 (0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00)
2 0000000000000000 (0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00)
3 0000000000000000 (0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00)
4 0000000000000000 (0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00)
5 0000000000000000 (0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00)
6 0000000000000000 (0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00)
7 0000000000000000 (0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00)

Smart Array B110i SATA RAID in Embedded Slot : Surface Status

Current Drive 0x0000
Current Head All Zeroes (32 x [0x00])
Current Cylinder All Zeroes (32 x [0x0000])
Timer Remaining 14 second(s) (0x008c)
Surface Delay 15 second(s) (0x0096)
Current Block All Zeroes (32 x [0x00000000])
Surface Analysis Status 0x01 0x00 0x00 0x00 0x00 0x00 0x00 0x00
Inconsistent Block All Zeroes (8 x [0x00000000])
Surface Analysis Pass Time 0x00156967 0x00000000 0x00000000 0x00000000 0x00000000 0x00000000 0x00000000 0x00000000 0x00000000 0x00000000

Surface Analysis Pass Count 0x00000006 0x00000000 0x00000000 0x00000000 0x00000000 0x00000000 0x00000000 0x00000000 0x00000000 0x00000000

Controller Resets 0x007e 0x0000 0x0000 0x0000 0x0000 0x0000 0x0000 0x0000 0x0000 0x0000 0x0000 0x0000 0x0000 0x0000 0x0000 0x0000 0x0000
0x0000 0x0000 0x0000 0x0000 0x0000 0x0000 0x0000 0x0000 0x0000 0x0000 0x0000 0x0000 0x0000 0x0000 0x0000
Blocks Reassigned All Zeroes (32 x [0x00000000])
Big Current Block All Zeroes (128 x [0x00000000])
Big Surface Analysis Status 0x01 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00
0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00
Big Inconsistent Block All Zeroes (32 x [0x00000000])
Current Volume 0xffff
Initialization Percentage Complete 0% (0x00)
Offset To Extended Surface Analysis Status 1434 (0x0000059a)
Offset To Extended Surface Analysis Pass Time 1450 (0x000005aa)
Offset To Extended Surface Analysis Pass Count 1482 (0x000005ca)
Offset To Extended Controller Resets 1514 (0x000005ea)
Offset To Extended Blocks Reassigned 1530 (0x000005fa)
Offset To Extended Inconsistent Block 1562 (0x0000061a)
Offset To Extended Current Block 1626 (0x0000065a)
Total Structure Length 2650 (0x00000a5a)
Maximum Logical Devices Supported 2 (0x0002)
Maximum Physical Devices Supported 6 (0x0006)
Fixed Structure Length 1434 (0x0000059a)
Offset To Volume Parity Inconsistencies Repaired 1 (0x00000001)
Offset To Drive Parity Inconsistencies Repaired 0 (0x00000000)
Offset To Manual Surface Control 0 (0x00000000)
Offset To Controller Surface Analysis 0 (0x00000000)
Offset To Volume Surface Analysis 1403239 (0x00156967)

Smart Array B110i SATA RAID in Embedded Slot : Sense Expansion Ability

Support Flags 0x00000000
Position Support Flag Status
-------- ------------------------------------------ -------------
0 Volume Expansion Not Supported Informational
1 Stripe Size Migration Not Supported Informational
2 Raid Level Migration Not Supported Informational
3 Logical Drive Extension Not Supported Informational
4 Expansion Memory Size Field Not Applicable Informational

Expansion Memory Size 0 MB (0x00000000)
Transformation Capability Status All Zeroes (32 x [0x00])
Offset To Extended Transformation Capability Status 0 (0x0000)
Maximum Logical Devices Supported 0 (0x0000)
Total Structure Length 0 (0x00000000)
Fixed Structure Length 0 (0x00000000)

Smart Array B110i SATA RAID in Embedded Slot : VPD Page 80 - Serial Number

Command Status 0x0001
SCSI Status 0x02
Sense Key 0x05
ASC 0x24
ASCQ 0x00

Smart Array B110i SATA RAID in Embedded Slot : VPD Page 83 - Array Information

Command Status 0x0001
SCSI Status 0x02
Sense Key 0x05
ASC 0x24
ASCQ 0x00

Smart Array B110i SATA RAID in Embedded Slot : License Key Records

List Length 0x0000
Record Feature Name License Key Key TLE Hardware Serial Number Hardware Series Key Entry Date Firmware Status Key Status
------------ ----------- ------------------------ ---------------------- --------------- -------------- --------------- ----------
empty empty All Zeroes (36 x [0x00]) empty empty 0x00000000 0x00 0x0000
empty empty All Zeroes (36 x [0x00]) empty empty 0x00000000 0x00 0x0000
empty empty All Zeroes (36 x [0x00]) empty empty 0x00000000 0x00 0x0000
empty empty All Zeroes (36 x [0x00]) empty empty 0x00000000 0x00 0x0000
empty empty All Zeroes (36 x [0x00]) empty empty 0x00000000 0x00 0x0000
empty empty All Zeroes (36 x [0x00]) empty empty 0x00000000 0x00 0x0000
empty empty All Zeroes (36 x [0x00]) empty empty 0x00000000 0x00 0x0000
empty empty All Zeroes (36 x [0x00]) empty empty 0x00000000 0x00 0x0000

Smart Array B110i SATA RAID in Embedded Slot : RIS Data Area

Device Number 0x0000
Position Device Status
-------- --------------------- -------------
0 Physical Drive 1I:1:1 Informational

RIS Signature HPSA_RIS
RIS Hex Dump

41 30 30 39 36 46 34 44 30 30 30 30 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
00 00 00 00 00 00 00 00 00 00 00 03 03 02 00 00 00 02 01 02 04 00 00 00 00 01 00 00 00 00 00 00 00 00 00 00 00 00 00 00
01 01 01 01 01 01 01 01 01 01 01 01 01 01 01
01 01 01 01 01 01 01 01 01 01 01 01 01 01 01 01 01 01 01 01 01 01 01 01 01 01 01 01 01 01 01 01 01 01 01 01 01 01 01 01
01 01 01 01 01 01 01 01 01 01 01 01 01 01 01 01 01 01 01 01 01 01 01 01 01 01 01 01 01 01 01 01 01 01 01 01 01 01 01 01
01 01 01 01 01 01 01 01 01 01 01 01 01 01 01 01 01 01 01 01 01 01 01 01 01 01 01 01 01 01 01 01 00 01 02 03 04 05 06 07
08 09 0a 0b 0c 0d 0e 0f 10 11 12 13 14 15 16 17 18 19 1a 1b 1c 1d 1e 1f 20 21 22 23 24 25 26 27 28 29 2a 2b 2c 2d 2e 2f
30 31 32 33 34 35 36 37 38 39 3a 3b 3c 3d 3e 3f 40 41 42 43 44 45 46 47 48 49 4a 4b 4c 4d 4e 4f 50 51 52 53 54 55 56 57
58 59 5a 5b 5c 5d 5e 5f 60 61 62 63 64 65 66 67 68 69 6a 6b 6c 6d 6e 6f 70 71 72 73 74 75 76 77 78 79 7a 7b 7c 7d 7e 7f
00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 fd 00 00 00 01 00 00 00
80 00 b8 00 00 00 00 00 00 00 00 00 74 6f 6d b0 00 00 01 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 74 6f 6d b0
00 00 00 00 ff ff ff 00 00 00 00 00 00 00 00 00 00 00 3f 00 00 00 00 00 00 01 00 00 00 00 00 00 00 00 00 00 6c b9 a3 00
00 15 69 67 00 00 00 06 00 00 00 7e 00 00 00 00 a0 09 6f 4d 05 00 08 14 06 01 00 00 00 00 00 00 00 00 00 00 60 05 08 b1
00 1f ff ff a0 09 6f 4d 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

Smart Array B110i SATA RAID in Embedded Slot : SATA Array A : Device Error Report

Device Severity Error
--------------- -------- --------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
Logical Drive 1 Warning Logical drive state: The current array controller has a bad or missing drive. This logical drive is operating in interim recovery mode with reduced performance and a further physical drive failure may result in data loss depending on the fault tolerance.

Smart Array B110i SATA RAID in Embedded Slot : SATA Array A : Logical Drive 1 : Device Error Report

Device Severity Error
--------------- -------- --------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
Logical Drive 1 Warning Logical drive state: The current array controller has a bad or missing drive. This logical drive is operating in interim recovery mode with reduced performance and a further physical drive failure may result in data loss depending on the fault tolerance.

Smart Array B110i SATA RAID in Embedded Slot : SATA Array A : Logical Drive 1 : Logical Drive Identification

Block Size 512 Bytes Per Block (0x0200)
Blocks On Volume 0x746f6db0
Drive Param Table Max Cylinders Max Heads Translation Signature Phys Sectors Per Track Pre Comp Cylinder Max ECC Burst Drive Control Max Physical Cylinders Max Physical Heads Landing Zone Sectors Per Track Checksum
------------- --------- --------------------- ---------------------- ----------------- ------------- ------------- ---------------------- ------------------ ------------ ----------------- --------
0xffff 0xff 0x00 0x00 0x0000 0x00 0x00 0x0000 0x00 0x0000 0x3f 0x00

Fault Tolerance Mode 0x02
BIOS Disable Flag 0x00
Position Boot Support Status
-------- ------------ -------------
0 Enabled Informational

Volume Identifier 0x00000000
Volume Label A0096F4D0000
Big Blocks In Logical Drive 0x00000000746f6db0
Page 83 Identifier 0x60 0x05 0x08 0xb1 0x00 0x1f 0xff 0xff 0xa0 0x09 0x6f 0x4d 0x00 0x00 0x00 0x00

Smart Array B110i SATA RAID in Embedded Slot : SATA Array A : Logical Drive 1 : Logical Drive Configuration

Signature 0xa0096f4d
CPC Port 0x0002
Data Distribution Mode Multiple Block Interleave Mapping (0x02)
Surface Analysis Control 0x00
Position Surface Analysis Consistency Status Surface Analysis Consistency Repair Surface Analysis Quick Rebuild Surface Analysis Skip Never Accessed Regions Read Protect Write Protect
-------- ---------------------------- ------------- ----------------------------------- ---------------- ------------- -------------------------------------------- ------------ -------------
0 Enabled Informational
1 Informational Enabled
2 Informational Enabled
3 Informational Enabled
4 Informational Enabled
5 Informational Disabled
7 Informational Disabled

Physical Drives 0x0002
Assigned Drives 0x0002
Fault Tolerance Mode 1 (0x0002)
Drives Consumed For Fault Tolerance 0x0001
Big Blocks In Logical Drive 0x00000000746f6db0
Block Size 512 Bytes Per Block (0x0200)
Number Of Parity Groups 0x00
Drive Param Table Max Cylinders Max Heads Translation Signature Phys Sectors Per Track Pre Comp Cylinder Max ECC Burst Drive Control Max Physical Cylinders Max Physical Heads Landing Zone Sectors Per Track Checksum
------------- --------- --------------------- ---------------------- ----------------- ------------- ------------- ---------------------- ------------------ ------------ ----------------- --------
0xffff 0xff 0x00 0x00 0x0000 0x00 0x00 0x0000 0x00 0x0000 0x3f 0x00

Drive Assignment Map 0x00000000
Distribution 0x0100
Spare Assignment Map 0x00000000
Break Up Flags 0x00
Configuration Flags 0x00
Other Volume Signature 0x00000000
OS 0xfd00
Controller Order 0x00
Additional Info 0x00
Data Offset 0x00000000
Backed Out Write Drives 0 (0x00)
Parity Distribution Mode 0x00
Parity Shift Factor 0x04
BIOS Disable Flag 0x00
Position Boot Support Status
-------- ------------ -------------
0 Enabled Informational

Blocks On Volume 0x746f6db0
Blocks Per Drive 0x746f6db0
Config Mod Major Ver 0x05
Config Mod Minor Ver 0x00
GUI Major Ver 0x08
GUI Minor Ver 0x14
GUI Options 0x06
Logical Drive Property 0x01
Logical Drive Alignment 0x00
Scratch Pad All Zeroes (9 x [0x00])
Big Drive Assignment Map 0x03 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00
Position Device Status
-------- --------------------- -------------
0 Physical Drive 1I:1:1 Informational
1 Physical Drive 2I:1:2 Informational

Big Spare Assignment Map All Zeroes (16 x [0x00])
Snapshot Source Volume 0x00
Drive Type Mix Flag Sata Only (0x03)
Snapshot Resource Volume Flag 0x00
Snapshot RIS Counter 0 (0x00)
Extended Snapshot Source Volume 0x0000
Other Volume Drive Number 0x0000
Extended Offset To Data 0x0000000000000000
Extended Blocks Per Drive 0x0000000000000000
Offset To Extended Drive Assignment Map 0 (0x0000)
Offset To Extended Spare Assignment Map 0 (0x0000)
Offset To Extended Physical Drive Order List 0 (0x0000)
Total Structure Length 0 (0x00000000)
Maximum Physical Devices Supported 0 (0x0000)
Maximum Physical Drives Per Logical Unit 0 (0x0000)
Fixed Structure Length 0 (0x00000000)

Smart Array B110i SATA RAID in Embedded Slot : SATA Array A : Logical Drive 1 : Logical Drive Status

Unit Status 3 (0x03)
Drive Failure Map 0x00000000
Read Error Count All Zeroes (32 x [0x0000])
Write Error Count All Zeroes (32 x [0x0000])
Drive Error Data All Zeroes (256 x [0x00])
DRQ Time Out Count All Zeroes (32 x [0x00])
Blocks Left To Recover 0x00000000
Drive Rebuilding 0x00
Remap Count All Zeroes (32 x [0x0000])
Replacement Drive Map 0x00000000
Active Spare Map 0x00000000
Spare Status 0x00
Spare To Replace Map All Zeroes (32 x [0x00])
Replaced Marked OK Map 0x00000000
Media Exchanged 0x00
Position Media Exchange Ready Status
-------- -------------------- -------------
0 False Informational

Cache Failure 0x00
Position Failed From Cache Data Loss Status
-------- --------------------------- -------------
0 False Informational

Expand Failure Success (0x00)
Unit Flags 0x00
Big Drive Failure Map 0x02 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00
Position Device Status
-------- --------------------- -------------
1 Physical Drive 2I:1:2 Informational

Big Remap Count All Zeroes (128 x [0x0000])
Big Replacement Drive Map All Zeroes (16 x [0x00])
Big Active Spare Map All Zeroes (16 x [0x00])
Big Spare To Replace Map All Zeroes (128 x [0x00])
Big Replaced Marked OK Map All Zeroes (16 x [0x00])
Big Drive Rebuilding 0x00
Big Blocks Left To Recover 0x0000000000000000
Never Accessed LBA Zones Map 0x8000
Unwritten LBA Zones Map 0xb800
Source Resource Volume Flag 0x00
Replica State 0x00
Extended Drive Rebuilding 0x0000
Offset To Extended Drive Failure Map 1050 (0x041a)
Offset To Extended Replacement Drive Map 1066 (0x042a)
Offset To Extended Active Spare Map 1082 (0x043a)
Offset To Extended Replaced Marked OK Map 1098 (0x044a)
Offset To Extended Spare To Replace Map 1114 (0x045a)
Offset To Extended Remap Count 1370 (0x055a)
Offset To Drive Rebuild Percentage 1626 (0x065a)
Maximum Physical Devices Supported 128 (0x0080)
Total Structure Length 1786 (0x000006fa)
Offset To Extended Redundant Path Failure Map 1754 (0x06da)
Redundant Cabling Flags 0x00
Big Redundant Path Failure Map All Zeroes (16 x [0x00])
Fixed Structure Length 1050 (0x0000041a)

Smart Array B110i SATA RAID in Embedded Slot : SATA Array A : Logical Drive 1 : VPD Page 80 - Serial Number

Product Serial Number

Smart Array B110i SATA RAID in Embedded Slot : SATA Array A : Logical Drive 1 : VPD Page 83 - Array Information

Array Code Set Identifier Type Association Identifier Length Identifier
-------- --------------- ----------- ----------------- -------------------------------------------------------------------------------
0x01 0x03 0x00 0x10 0x60 0x05 0x08 0xb1 0x00 0x1f 0xff 0xff 0xa0 0x09 0x6f 0x4d 0x00 0x00 0x00 0x00
0x01 0x00 0x00 0x04 0x00 0x00 0x00 0x00

Smart Array B110i SATA RAID in Embedded Slot : Physical Drive 1I:1:1 : Physical Drive Status

SCSI Bus 0 (0x00)
SCSIID 0 (0x00)
Block Size 512 Bytes Per Block (0x0200)
Total Blocks 1 TB (0x74706db0)
Reserved Blocks 0x00010000
Drive Model ATA ST1000NM0033-9ZM
Drive Serial Number Confidential Information
Drive Firmware Revision SND3
SCSI Inquiry Bits 0x00
Compaq Drive Stamped Stamped For Monitoring (0x01)
Last Failure Reason No Failure (0x00)
Device Flags 0x01
Position Device Flag Status
-------- ----------------------------- -------------
0 Drive Present And Operational Informational

More Device Flags 0xa5
Position Device Flag Status
-------- -------------------------------------- -------------
0 SMART Predictive Failure Supported Informational
2 SMART Predictive Failure Is Enabled Informational
4 Device Attached To Internal Connector Informational
5 Configured Data Drive Informational
7 Write Cache Enabled In Saved Mode Page Informational

SCSI Lun 0x00
Yet More Device Flags 0xa0
Position Device Flag Status
-------- --------------------------------------- -------------
5 Does Not Support Redundant Controllers Warning
7 Drive Write Cache Setting Is Changeable Informational

Even More Device Flags 0xc0
Position Device Flag Status
-------- ----------- -------------
6 Ncq Capable Informational
7 Ncq Enabled Informational

Spi Speed Rules 0x00000000
Physical Port 1I
Physical Box 1 (0x01)
Physical Bay 1 (0x01)
RPM 7200 RPM (0x00001c20)
Device Type Sata (0x01)
SATA Version 0x00
Big Total Block Count 0x0000000074706db0
RIS Starting LBA 0x00000000746f75b0
RIS Size 160 KB (0x00000140)
WWID 2020202020202020 (0x20 0x20 0x20 0x20 0x20 0x20 0x20 0x20 0x20 0x20 0x20 0x20 0x5a 0x31 0x57 0x35 0x44 0x4b 0x4d 0x4d)
Controller PHY Map 0x01 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00
0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00
PHY Count 1 (0x0001)
PHY Connected Device Type 0x07 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00

PHY To Drive Bay Number 0x01 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00

PHY To Attached Device Index 0xfffe 0x0000 0x0000 0x0000 0x0000 0x0000 0x0000 0x0000 0x0000 0x0000 0x0000 0x0000 0x0000 0x0000 0x0000 0x0000 0x0000

Box Index 255 (0xff)
MSA Support 0x00
Extra Device Flags 0x0000
Negotiated Link Rate 0x09 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00

Phy To Phy Map All Zeroes (256 x [0x00])
Redundant Path Present Map 0x00
Redundant Path Failure Map 0x00
Active Path Number 0x00
Multi Path Port 1 empty
Multi Path Port 2 empty
Multi Path Port 3 empty
Multi Path Port 4 empty
Multi Path Port 5 empty
Multi Path Port 6 empty
Multi Path Port 7 empty
Multi Path Port 8 empty
Multi Path Box 1 0x00
Multi Path Box 2 0x00
Multi Path Box 3 0x00
Multi Path Box 4 0x00
Multi Path Box 5 0x00
Multi Path Box 6 0x00
Multi Path Box 7 0x00
Multi Path Box 8 0x00
Multi LUN Device LUN Count 0x00
Minimum Good Firmware Revision empty
Vendor Unique Inquiry Bytes All Zeroes (20 x [0x00])
Current Temperature 0x00
Temperature Threshold 0x00
Maximum Temperature 0x00
Logical Blocks Per Physical Block 0x00
Current Q Depth Limit 0x0000

Smart Array B110i SATA RAID in Embedded Slot : Physical Drive 1I:1:1 : Monitor and Performance Statistics (Since Factory)

Command Status 0x0004
SCSI Status 0x00
Sense Key 0x00
ASC 0x00
ASCQ 0x00

Smart Array B110i SATA RAID in Embedded Slot : Physical Drive 1I:1:1 : Monitor and Performance Statistics (Since Reset)

Command Status 0x0004
SCSI Status 0x00
Sense Key 0x00
ASC 0x00
ASCQ 0x00

Smart Array B110i SATA RAID in Embedded Slot : Physical Drive 1I:1:1 : Monitor and Performance Violations

Threshold Violation Flags All Zeroes (256 x [0x00])
Offset To Extended Threshold Violation Flags 0 (0x0000)
Maximum Physical Devices Supported 0 (0x0000)
Total Structure Length 0 (0x00000000)
Fixed Structure Length 0 (0x00000000)

Smart Array B110i SATA RAID in Embedded Slot : Physical Drive 1I:1:1 : Monitor and Performance Parameter Control

Command Status 0x0004
SCSI Status 0x00
Sense Key 0x00
ASC 0x00
ASCQ 0x00

Smart Array B110i SATA RAID in Embedded Slot : Physical Drive 1I:1:1 : Serial SCSI Physical Drive Error Log

Entry Size 0 (0x00)
Entry Count 0 (0x0000)
Next Entry Offset 0x00
Errors Logged 0 (0x00000000)
Physical Drive Error Log Entries
Reference Time 0x00000000

Smart Array B110i SATA RAID in Embedded Slot : Physical Drive 1I:1:1 : Mode Sense 10

Command Status 0x0001
SCSI Status 0x02
Sense Key 0x05
ASC 0x24
ASCQ 0x00

Smart Array B110i SATA RAID in Embedded Slot : Physical Drive 1I:1:1 : VPD Page 80 - Serial Number

Product Serial Number Confidential Information

Smart Array B110i SATA RAID in Embedded Slot : Physical Drive 1I:1:1 : VPD Page 83 - Array Information

Command Status 0x0001
SCSI Status 0x02
Sense Key 0x05
ASC 0x24
ASCQ 0x00

Smart Array B110i SATA RAID in Embedded Slot : Physical Drive 2I:1:2 : Device Error Report

Device Severity Error
--------------------- -------- ------------------------------
Physical Drive 2I:1:2 Critical The physical drive has failed.

Smart Array B110i SATA RAID in Embedded Slot : Physical Drive 2I:1:2 : Physical Drive Status

SCSI Bus 0 (0x00)
SCSIID 1 (0x01)
Block Size 512 Bytes Per Block (0x0200)
Total Blocks 4.1 GB (0x007b715e)
Reserved Blocks 0x00010000
Drive Model ATA ST1000NM0033
Drive Serial Number Confidential information
Drive Firmware Revision SND3
SCSI Inquiry Bits 0x00
Compaq Drive Stamped Stamped For Monitoring (0x01)
Last Failure Reason Timeout (0x07)
Device Flags 0x00
More Device Flags 0x25
Position Device Flag Status
-------- ----------------------------------- -------------
0 SMART Predictive Failure Supported Informational
2 SMART Predictive Failure Is Enabled Informational
5 Configured Data Drive Informational

SCSI Lun 0x00
Yet More Device Flags 0xa0
Position Device Flag Status
-------- --------------------------------------- -------------
5 Does Not Support Redundant Controllers Warning
7 Drive Write Cache Setting Is Changeable Informational

Even More Device Flags 0xc0
Position Device Flag Status
-------- ----------- -------------
6 Ncq Capable Informational
7 Ncq Enabled Informational

Spi Speed Rules 0x00000000
Physical Port 2I
Physical Box 1 (0x01)
Physical Bay 2 (0x02)
RPM 7200 RPM (0x00001c20)
Device Type Sata (0x01)
SATA Version 0x00
Big Total Block Count 0x00000000007b715e
RIS Starting LBA 0x00000000007a795e
RIS Size 160 KB (0x00000140)
WWID 2020202020202020 (0x20 0x20 0x20 0x20 0x20 0x20 0x20 0x20 0x20 0x20 0x20 0x20 0x5a 0x31 0x57 0x35 0x44 0x56 0x4a 0x54)
Controller PHY Map 0x02 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00
0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00
PHY Count 1 (0x0001)
PHY Connected Device Type 0x07 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00

PHY To Drive Bay Number 0x02 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00

PHY To Attached Device Index 0xfffe 0x0000 0x0000 0x0000 0x0000 0x0000 0x0000 0x0000 0x0000 0x0000 0x0000 0x0000 0x0000 0x0000 0x0000 0x0000 0x0000

Box Index 255 (0xff)
MSA Support 0x00
Extra Device Flags 0x0000
Negotiated Link Rate 0x09 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00

Phy To Phy Map All Zeroes (256 x [0x00])
Redundant Path Present Map 0x00
Redundant Path Failure Map 0x00
Active Path Number 0x00
Multi Path Port 1 empty
Multi Path Port 2 empty
Multi Path Port 3 empty
Multi Path Port 4 empty
Multi Path Port 5 empty
Multi Path Port 6 empty
Multi Path Port 7 empty
Multi Path Port 8 empty
Multi Path Box 1 0x00
Multi Path Box 2 0x00
Multi Path Box 3 0x00
Multi Path Box 4 0x00
Multi Path Box 5 0x00
Multi Path Box 6 0x00
Multi Path Box 7 0x00
Multi Path Box 8 0x00
Multi LUN Device LUN Count 0x00
Minimum Good Firmware Revision empty
Vendor Unique Inquiry Bytes All Zeroes (20 x [0x00])
Current Temperature 0x00
Temperature Threshold 0x00
Maximum Temperature 0x00
Logical Blocks Per Physical Block 0x00
Current Q Depth Limit 0x0000

Smart Array B110i SATA RAID in Embedded Slot : Physical Drive 2I:1:2 : Monitor and Performance Statistics (Since Factory)

Command Status 0x0004
SCSI Status 0x00
Sense Key 0x00
ASC 0x00
ASCQ 0x00

Smart Array B110i SATA RAID in Embedded Slot : Physical Drive 2I:1:2 : Monitor and Performance Statistics (Since Reset)

Command Status 0x0004
SCSI Status 0x00
Sense Key 0x00
ASC 0x00
ASCQ 0x00

Smart Array B110i SATA RAID in Embedded Slot : Physical Drive 2I:1:2 : Monitor and Performance Violations

Threshold Violation Flags All Zeroes (256 x [0x00])
Offset To Extended Threshold Violation Flags 0 (0x0000)
Maximum Physical Devices Supported 0 (0x0000)
Total Structure Length 0 (0x00000000)
Fixed Structure Length 0 (0x00000000)

Smart Array B110i SATA RAID in Embedded Slot : Physical Drive 2I:1:2 : Monitor and Performance Parameter Control

Command Status 0x0004
SCSI Status 0x00
Sense Key 0x00
ASC 0x00
ASCQ 0x00

Smart Array B110i SATA RAID in Embedded Slot : Physical Drive 2I:1:2 : Serial SCSI Physical Drive Error Log

Entry Size 0 (0x00)
Entry Count 0 (0x0000)
Next Entry Offset 0x00
Errors Logged 0 (0x00000000)
Physical Drive Error Log Entries
Reference Time 0x00000000

Smart Array B110i SATA RAID in Embedded Slot : Physical Drive 2I:1:2 : Mode Sense 10

Low Level Status 0x80000004

Smart Array B110i SATA RAID in Embedded Slot : Physical Drive 2I:1:2 : VPD Page 80 - Serial Number

Low Level Status 0x80000004

Smart Array B110i SATA RAID in Embedded Slot : Physical Drive 2I:1:2 : VPD Page 83 - Array Information

Low Level Status 0x80000004

[Orangedux]

Ran HP Insight Diagnostics which came back clean as per screenshot saying neither of the drives need replacing but array still not being rebuilt.

[Orangedux]

Ok so attended site yesterday, launched rebuild process from bios using F1.
Checked on RAID card menu, both drives were in ok state and array/logical drive was in "Recovering" state.
Booted in to windows and the array said "rebuilding" with a little flashing disk icon (see attached screenshots).

I checked 4 hours later and the drive was still rebuilding. Great!

Go to bed happy. Snore zzzz. Wake up. Coffee.

Check server. Darn thing has gone back into error 776 (Ready for Recovery) Logical Drive 1 (931.5 GB, RAID 1) is queued for rebuilding!

Now what, backup, break array, rebuild array restore only solution?

[Ihaqueit]

Worst case scenario you are looking at full data loss off the disks and an unexpected downtime, this will occur when another drive fails. 

My advice would be to plan a downtime and recreate the array. By doing this you avoid the unexpected downtime.

[Squier15]

As far as I understand RAID5, when your replace the failed drive, it is automatically rebuilt, from information stored on the other two. Whether you can 'hot-swap' the new drive into place does depend on you system - you may have to power down first.

GarageBand