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05-12-2023 07:27 PM - last edited on 05-15-2023 08:10 PM by support_s
05-12-2023 07:27 PM - last edited on 05-15-2023 08:10 PM by support_s
Update ROM Required- Cannot Download
Hello,
I am attempting to download the universal installer for a ROM flash update, but found that the "Download" link once selected simply opens the release notes, and doesn't download the file as expected. I cannot right-click and "Save target as..." either. The Windows installer does not do this, only the universal version - which I prefer to use.
Do I need an active contract or something to download the required files? Thank you.
Regards,
Colter
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05-12-2023 08:28 PM
05-12-2023 08:28 PM
Query: Update ROM Required- Cannot Download
System recommended content:
1. Gen9-POST Error: 261-Server Platform Services Firmware requires update
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05-15-2023 06:22 AM
05-15-2023 06:22 AM
Re: Update ROM Required- Cannot Download
What is the model of the server and what exact ROM version do you need?

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05-15-2023 08:58 AM
05-15-2023 08:58 AM
Re: Update ROM Required- Cannot Download
Hello,
You may visit HPE Support Center and search for the product in question. Then click on tab "Products" and then click on the product model in question. In the product page, click on tab "Drivers and Software" and then download the software for the relevant component in question.
Regards,
I work at HPE
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[All opinions expressed here are mine, and not official statements on behalf of Hewlett Packard Enterprise]
