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HP Network Optimizer 1.3.11 - Server Error – 404: Not Found

 
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HP Network Optimizer 1.3.11 - Server Error – 404: Not Found

Dear community,

 

I have just upgraded the HP VAN SDN Controller to version 2.5.15.

Since Network Optimizer is 1.2.6 is not compatible with this controller version I have afterwards upgraded it to V1.3.11.

 

Now, when I access the Network Optimizer tab in the web interface I receive multiple "Server Error – 404: Not Found".

 

One example of the dashboard:

 

Server Error – 404: Not Found

URL: /sdn/ui/lyncqos/app/rs/lyncqos/dashboardcache?timeFilter=48
View ID: lyncqosDashboard
Type: error

Any idea how to troubleshoot / resolve this issue?

Thanks and regards,
Oliver
#I work for Hewlett Packard Enterprise
1 REPLY 1
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Valued Contributor
Solution

Re: HP Network Optimizer 1.3.11 - Server Error – 404: Not Found

Dear community,

 

I was able to resolve the issue myself. As it turns out, the Network Optimizer app under the VAN SDN Controller 2.5.15 seems to have issues when using Firefox to access the GUI.

 

The errors I described do not appear with either Chrome or Internet Explorer.

 

If I find any log entries related to this issue, I will post them here.

 

Regards,

Oliver

#I work for Hewlett Packard Enterprise