- Community Home
- >
- Software
- >
- Software - General
- >
- Login for software depot not possible
Categories
Company
Local Language
Forums
Discussions
Forums
- Data Protection and Retention
- Entry Storage Systems
- Legacy
- Midrange and Enterprise Storage
- Storage Networking
- HPE Nimble Storage
Discussions
Discussions
Discussions
Discussions
Forums
Discussions
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
- BladeSystem Infrastructure and Application Solutions
- Appliance Servers
- Alpha Servers
- BackOffice Products
- Internet Products
- HPE 9000 and HPE e3000 Servers
- Networking
- Netservers
- Secure OS Software for Linux
- Server Management (Insight Manager 7)
- Windows Server 2003
- Operating System - Tru64 Unix
- ProLiant Deployment and Provisioning
- Linux-Based Community / Regional
- Microsoft System Center Integration
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Community
Resources
Forums
Blogs
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
06-29-2020 03:06 AM - last edited on 06-29-2020 05:23 AM by Parvez_Admin
06-29-2020 03:06 AM - last edited on 06-29-2020 05:23 AM by Parvez_Admin
Login for software depot not possible
Hallo,
ich kann micht seit über einer Woche nicht anmelden für Software herunterzuladen. Folgende Meldung erscheint:
Hello, I haven't been able to sign in to download software for over a week. The following message appears:
We are sorry
HPE regrets it cannot process your request at this time.
Thank you for your interest in HPE products and services.
https://myenterpriselicense.hpe.com/cwp-ui/auth/ER173
Password has also been changed several times. Who can help me?
Passwort wurde auch schon mehrmals geändert.. Wer kann mir weiterhelfen?
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
06-29-2020 07:12 AM
06-29-2020 07:12 AM
Re: Login for software depot not possible
Hi @PeterB2 ,
Sorry of the inconvenience. Have you tried reaching out to the licensing team. Please refer the link below:
https://myenterpriselicense.hpe.com/cwp-ui/contact-us
You can reach out to the email address mentioned or use the License Chat suport available in the link.
Thank you for your patience.
Thanks,
Parvez_Admin
I work for HPE
[Any personal opinions expressed are mine, and not official statements on behalf of Hewlett Packard Enterprise]
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
07-08-2020 12:26 AM
07-08-2020 12:26 AM
Re: Login for software depot not possible
hello
Have you solved this problem, my problem still exists.
Sorry
HPE regrets it cannot process your request at this time.
Thank you for your interest in HPE products and services.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
07-14-2020 06:05 PM
07-14-2020 06:05 PM
Re: Login for software depot not possible
It is incredible, HPE does not fix that.
I have access to the OLD Software Depot, no problem, but this new site, simply no works
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
05-04-2021 06:11 AM - edited 05-12-2021 02:07 AM
05-04-2021 06:11 AM - edited 05-12-2021 02:07 AM
Re: Login for software depot not possible
It seems you are not alone. I am now finding this happen regularly when i attempt to download products for which valid SAIDS are in place and yet fail and have to be referred to emea licensing for apparent approval!!!
and I quote from a licensing person below
Thank you for your email.
You have tried to download different software product or version than the previous time, which requires internal review.
Please kindly note that this cannot be changed.
We will review internally the case and will get back to you with the details as soon as possible.
Thank you for your understanding,
So it would seem now that if you want something, some technocrat needs to sign it off, even if you've already paid a hefty sum for your support contact.
I've posted about it on another thread. Maybe someone will reply