ADU Reader

[SK_jsr]

One Easy storage 1660 i stuck with data lose kind of things

two hdd of 2 tb has been failed and data D drive not visible.

Other disk may be corrup ( out of 8 disk) 

does any one having ADU Reader for better outcome before replacement of faulty hard drive

Thanks in advance

[shiva_jr]

Hi @SK_jsr , 
    Will this document and this link help you?
Regards,
Shiva_JR

[SK_jsr]

Hello
Thanks for your mail
Document link showing no document available

Link page is showing how to collect log


If u have reader which we use to use from Hpe home page do please share the
same


Thanks

[Mr_Techie]

Yes the link @shiva_jr  shared is not working .

@SK_jsr  

Good day, can you give a try to below instructions: 

- Do not attempt to write any data to the array. This can prevent further corruption and data loss.

- Try running the HPE ADU

- Boot into the HPE Smart Storage Administrator (SSA) or Intelligent Provisioning and check the status of the drives in the RAID configuration.

- Look for any indicators of SMART failures, predictive failures, or additional issues with the remaining drives.

- If possible, immediately back up any remaining accessible data from the storage.

- If the data is critical, please contact support  before proceeding with disk replacements.

- Replace the two failed drives only after diagnosing the array's current state with the ADU.

- If more than two drives in a RAID 5 array are faulty, the array will likely become irrecoverable unless a valid backup is available.

- after replacing the drives, attempt a rebuild if the array allows it. Be aware that the success of the rebuild depends on the condition of the remaining disks.

- If the array cannot rebuild and the data cannot be recovered, you may need to recreate the RAID array.

Also. for this: does any one having ADU Reader for better outcome before replacement of faulty hard drive. I tried to find the info and got the info saying HPE doesn't provide a standalone ADU Reader anymore. However, you can check with support for further assistance. 

I hope this helps, let me know. 

[support_s]

Hello,

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[shiva_jr]

Hi @SK_jsr , 
     To access the document, HPE login is required. 
Here is the document content I wanted to share you.

Regards,
Shiva_JR