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тАО12-01-2008 02:46 PM
тАО12-01-2008 02:46 PM
Robotic Failure Code 9E:09
08.11.30 17:32:44.96 Library Error - HE: invalid elevator range
Global error code: 0x9E, 158
Module error code: 0x09, 9
Current command: 0x00, 0
This message was generated automatically from
HP 1x8 G2 AUTOLDR
What's going on and How do I resolve this issue????? My device is a 1/8 G2 Tape autoloader (uses ultrium tapes lto 1)
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тАО12-02-2008 12:23 AM - last edited on тАО04-18-2017 09:22 PM by VidyaVI
тАО12-02-2008 12:23 AM - last edited on тАО04-18-2017 09:22 PM by VidyaVI
Re: Robotic Failure Code 9E:09
Hi Carl,
What the error means is
Error 9E - Elevator range of motion out of specification
Description Elevator (the part of the robotics assembly that moves in the vertical direction) range of motion out of specification
Solution If possible, check for an obstruction by powering off the library and either removing a magazine or a drive to view the robot. Gently remove the obstruction, replace all magazines and drives and then power up the library.
Re-try the last operation
If the error continues to occur, run the Wellness Test (From the 2-line front panel, select Support -> Run Wellness Test. From the GUI front panel, select Support -> Tests -> Wellness Test.)
If working remotely and there is no current operation, try reseting the product.
Probably you haven't used till now the guided troubleshooting, which is actually a great tool:
[broken link removed 18/04/17 -mod]
Further on the issue I can advice you to remove all the cartridges from the loader -> insert them again -> then try the same operation.
When you remove the cartridges, try also update the FW of the changer and the tape drive.
If this all does not help,consider opening a case by HP and if needed they will have to do sth. on the HW.
I guess a chassie replacement will be good idea considering your issue and you couldn't succed by applying with the above actions.
I wish you luck with this and I hope when you have a resolution to post here, so we all know, how it was resolved
Regards
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тАО01-05-2016 12:41 PM - edited тАО01-05-2016 12:43 PM
тАО01-05-2016 12:41 PM - edited тАО01-05-2016 12:43 PM
Re: Robotic Failure Code 9E:09
I recently experienced this error as well. After upgrading to a newer unit I decided to dig into it and find the issue. It didn't take long to realize that one of the plastic gears that runs the carrier elevator had split and made the motion bind. I found some replacement gears (12 tooth 0.5 modulus) out of China. A pack of 10 cost me $3 shipped. Now after replacing the gear the unit works fine.
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тАО05-19-2016 04:58 AM
тАО05-19-2016 04:58 AM
Re: Robotic Failure Code 9E:09
You can provide a link to the seller?
Thank you.
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тАО07-22-2016 11:07 AM
тАО07-22-2016 11:07 AM
Re: Robotic Failure Code 9E:09
I did found those gears on SERVOCITY.COM Part # RMPA48-12
You might have to drill those gears to increase the hole diameter but those gears do work on DELL TL 2000 robotics
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тАО12-05-2016 03:19 AM
тАО12-05-2016 03:19 AM
Re: Robotic Failure Code 9E:09
Hi,
Can you please tell me where do you buy it?
Best regards
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тАО09-04-2017 11:53 AM - last edited on тАО11-13-2020 02:54 AM by Vajith V
тАО09-04-2017 11:53 AM - last edited on тАО11-13-2020 02:54 AM by Vajith V
Re: Robotic Failure Code 9E:09
Seriously. Just search on eBay. Small gear, 12 tooth. Use a t10 torx bit to expand the center. I just did mine 2 hrs ago.
[Note: broken link updated by Mod]
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тАО11-25-2017 05:45 AM
тАО11-25-2017 05:45 AM
Re: Robotic Failure Code 9E:09
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тАО01-15-2018 07:18 AM - last edited on тАО12-11-2023 09:36 PM by Sunitha_Mod
тАО01-15-2018 07:18 AM - last edited on тАО12-11-2023 09:36 PM by Sunitha_Mod
Re: Robotic Failure Code 9E:09
please contact my mail id...
**personal info erased**
please,,,
thank you
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тАО07-28-2021 12:35 AM
тАО07-28-2021 12:35 AM
Re: Robotic Failure Code 9E:09
Danke f├╝r die Info, man findet passende Zahnr├дder bei ebay Beispielsweise. Wichtig Modulo 0,5 und 12 Z├дhne !
Wir haben das gebrochene Zahnrad aufgeklebt mit Sekundenkleber und zugeschnitten so dass es nicht mehr hakt.
HP hat einfach gesagt "reparieren wir nicht mehr", kostet ja auch nur 5000 EUR das Teil, was will man da schon Service erwarten wenn die Garantie abgelaufen ist.
ME eine Frechheit dass da nicht wenigstens Ersatzteile angeboten werden.