vsa 8.5 - no vmware tools?

[Christoph Schlagintweit]

hi there,

i've just deployed a new vsa 8.5 to an esxhost (4.0.0 build 244038) - the summary tab for this vm tells me that no vmware-tools are installed!

is somebody else experiencing this issue?

[Patrick Terlisten]

Hello,

that's right, no VMware Tools inside the VSA.

Regards,
Patrick

[Uwe Zessin]

I have three V8.5 VSAs (fresh 8.5 installation - no upgrade) on three ESX4 hosts with the same build level. I see "VMware Tools: Out of date" and the VSA's IP addresses are properly reported in vCenter. I can also do a "guest shutdown" through the vSphere Client.

Maybe you did not wait long enough after the VSA boot? It takes some time until the VMware Tools heartbeat is reported.

[Christoph Schlagintweit]

what kind of vsa have you deployed? ova/f or the regular version?

[Uwe Zessin]

The one which runs an installer and puts the files to
%ProgramFiles%\...

[Christoph Schlagintweit]

sadly for me the problem still exists - i've deployed a new vsa - also from the installed files, confiured eth0 in vsa - and waited for a long long time - but still no VMware Tools installed!

[Paul_Norton]

I'm experiencing the same problem as well. ESXi 4u1 fresh install with a brand new VSA 8.5. I just spent an hour on the phone with HP/LH support and they weren't able to figure out the cause either.

[Paul_Norton]

I added the new VSA server to a new Management group and cluster. Once I had everything set up, I rebooted the VSA server from the CMC. Once the VSA came back up, the vSphere Client is reporting "Out of date" as it should.

[Steve Burkett]

In the release notes for the 8.5 Update it mentions the following fix:

Patch 10050 - ESX4 (Vsphere) reporting VMware Tools status as "Not installed" for VSA virtual machines.



(From: http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=fi&prodTypeId=12169&prodSeriesId=4118659&prodNameId=4118705&swEnvOID=54&swLang=13&mode=2&taskId=135&swItem=co-83610-1)

[Olvi_1]

Does this solve the problem?

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=fi&prodTypeId=12169&prodSeriesId=4118659&prodNameId=4118705&swEnvOID=54&swLang=13&mode=2&taskId=135&swItem=co-83593-1

[Steve Burkett]

Aah sorry, just saw that they've released a patch for the VM tools issue on the 24th.

Grab from:

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=fi&prodTypeId=12169&prodSeriesId=4118659&prodNameId=4118705&swEnvOID=54&swLang=13&mode=2&taskId=135&swItem=co-83593-1