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Problem with notification in EMS

 
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Frequent Advisor

Problem with notification in EMS

We recieve all the days at the same time the follow notification:
-----------------------------------------------
From root@mandioca.mandioca.com Thu Aug 11 14:24:53 SAT 2005
Received: (from root@localhost)
by mandioca.mandioca.com (8.11.1/8.11.1) id j7BIsrf22715;
Thu, 11 Aug 2005 14:24:53 -0430 (SAT)
Date: Thu, 11 Aug 2005 14:24:53 -0430 (SAT)
Message-Id: <200508111854.j7BIsrf22715@mandioca.mandioca.com>
To: root@mandioca.mandioca.com
From: root@mandioca
Subject: mandioca: Event Monitor Notification
Content-Length: 2255
Status: RO

>------------ Event Monitoring Service Event Notification ------------<

Notification Time: Thu Aug 11 14:24:53 2005

mandioca sent Event Monitor notification information:

/storage/events/enclosures/ses_enclosure/0_1_1_1.15.0
is >= 3.
Its current value is CRITICAL(5).



Event data from monitor:

Event Time..........: Thu Aug 11 14:24:53 2005
Severity............: CRITICAL
Monitor.............: dm_ses_enclosure
Event #.............: 202
System..............: mandioca

Summary:
Enclosure at hardware path 0/1/1/1.15.0 : Hardware failure


Description of Error:

The power supply in slot A is not receiving adequate AC power.

Probable Cause / Recommended Action:

The power supply has been unplugged, power has failed, or power is poor
quality. Check that the power supply is plugged in, and adequate power is
going to the power supply.

User Defined Annotation: .

Additional Event Data&colon;
System IP Address...: 192.168.0.157
Event Id............: 0x42fb9efd00000000
Monitor Version.....: B.01.00
Event Class.........: I/O
Client Configuration File...........:
/var/stm/config/tools/monitor/default_dm_ses_enclosure.clcfg
Client Configuration File Version...: A.01.00
Qualification criteria met.
Number of events..: 1
Associated OS error log entry id(s):
None
Additional System Data&colon;
System Model Number.............: ia64 hp server rx4640
OS Version......................: B.11.23
System Serial Number............: USE44209NC
System Software ID..............: 1377488145
EMS Version.....................: A.04.00
STM Version.....................: B.40.00
Latest information on this event:
http://docs.hp.com/hpux/content/hardware/ems/dm_ses_enclosure.htm#202

v-v-v-v-v-v-v-v-v-v-v-v-v D E T A I L S v-v-v-v-v-v-v-v-v-v-v-v-v



Component Data&colon;
Physical Device Path...: 0/1/1/1.15.0
Firmware Version.......: HP16
Serial Number..........: S438L1714445
Inquiry Product ID.....: A6491A
Inquiry Vendor ID......: HP


>---------- End Event Monitoring Service Event Notification ----------<

but we have adecuate power supply in the slot A.

what is wrong ?

Thanks for your help

 

 

P.S. This thread has been moevd from General to HP-UX > sysadmin. - Hp Forum moderator

5 REPLIES 5
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Valued Contributor

Re: Problem with notification in EMS

Hi,

are you sure that you do not have a problem with the power?

How did you check it?

Have you had a problem with the power before?

What kind of enclosure do you have on that path? DS2300?

M.
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Honored Contributor

Re: Problem with notification in EMS

Hi,

This is the explication of event 202

Event 202


Severity: Critical
Event Summary: Inadequate AC power
Problem Description: The power supply in slot X is not receiving adequate AC power.
Probable Cause / Recommended Action:
The power supply has been unplugged, power has failed, or power is poor quality. Check that the power supply is plugged in, and adequate power is going to the power supply.
Automated Recovery: None
Event Generation Threshold: 1 occurrence

You have to open a call to HP to replace your Power Supply
Highlighted
Frequent Advisor

Re: Problem with notification in EMS

For Mario:

Yes, the site have a UPS, but the site have a very inestable power supply.
Highlighted
Honored Contributor
Solution

Re: Problem with notification in EMS

I have seen a case where the condition causing the event occurred (loss of one of the power supplied), but the event was still generated after the power supply was restored. However, for some reason, disconnecting and reconnecting the power supply in question cleared the problem.

If you don't want to do this, or it doesn't work, I'd recommend opening a call with HP support as it looks as though it could be a problem with the OnlineDiags, assuming that there isn't really a problem with the power supply.

I would recommend upgrading the OnlineDiags first, however, as you have an old version installed. You have B.40.00, and the current version is C.46.05. Once that is installed, you should also apply PHSS_32923 to get the latest fixes.

Andrew

Highlighted
Frequent Advisor

Re: Problem with notification in EMS

Thanks for your help. I will follow your recomendations