8000n error Event id 61 windows03 server

[Rudy Dellafiore]

The document Test Page owned by administrator failed to print on printer HP LaserJet 800 side 2. Win32 error code returned by the print processor: 3003. A StartDocPrinter call was not issued.

This is the message i am getting when anyone trys to print to the printer. I deleted the port and recreated it I also reinstalled the printer on the print server. I have been at it for a day with no luck. anyone have an idea? thanks

[Rune J. Winje]

Regarding the 3003 I found these pointers:

http://www.jsiinc.com/SUBE/tip2200/rh2211.htm
http://support.microsoft.com/?kbid=121074

Given that the error messages above relate to printing via a printer share on another computer, it might be a good idea to try and create a Standard TCP/IP printer port or JetDirect port instead (if the printer is connected directly to the network via a JetDirect card or similar).

If that is not an option - then look into the permissions for the printer share.

Hope this helps.


Cheers,
Rune

[Rudy Dellafiore]

I tried everything there and still no luck. Here is the strange thing. If i reboot my 03 server it will print for about 30 minutes than it will start with those errors again. Thank you for the help

[Ganesh Babu]

Check this link.. it is for windows 2000 though .. might help..

http://support.microsoft.com/default.aspx?scid=kb;en-us;810647

Ganesh

[Rudy Dellafiore]

Been there done that all my 2000 machines are on SP4. :) thanks. Is it possible that it might be the JetDirect on the printer?

[Venkatesan_3]

Try to check Print spooler services, as you said it printing works for 30 min. the print spooler services may stopped

Venkatesan

[Rudy Dellafiore]

thank you for the tip i also check out the print spooler. (Started automatic). I restarted the service and still nada.

[Venkatesan_3]

GO to the services ->open Print spooler services --> in that you will find recovery tab select it --> in that there is 3 startup type is mention. You select for all the 3 action taken steps as "Restart the service" then apply & ok.Your problem will be solved permanently.

Venkatesan

[Jon Finley]

Try changing the print definition from RAW to EMF.

Jon

[ted landers]

I'm also having this problem with a 2500cp on windows 2003 server.

I've tried all the suggestions except the last "Try changing the print definition from RAW to EMF". I'm not quite sure what you mean by this Jon?

**I can access the plotter via jetadmin and alter/apply the network configurations. I can ping the plotter(obviously).

**I have the correct driver recommended by HP.

**I've tried installing the ports with both standard TCP/IP and HP TCP/IP.

**I've restarted the spooler. Although. I don't think it has anything to do with the spooler because it does seems to spool fine.

**I've checked the permissions and they are the same as all 5 other (working) HP printers on my network.

Any other ideas?

[Rudy Dellafiore]

well i figured it out if you are running DHCP go into the server management DCHP and restrict the ip address of the printer. What was going on her was that our Thin Clients were taking the ip of the printer so windows tossed up that error everytime anyone tried to print. Hope that helps and thanks to the rest of you for the help.

[ted landers]

When I set up DHCP I also set up a reserved scope for UNIX and printers. I gave the plotter one of these IP numbers (checked it wasnt being used before I did)

This worked fine for the other printers.

I could try another IP I guess.

[ted landers]

This solution works for short term use.

http://forums1.itrc.hp.com/service/forums/questionanswer.do?threadId=574049&admit=716493758+1083212374465+28353475

I'm still in search of a solution as to why I get the error from the print server.