HELP! No Networking after SP1

[Alexander Leutz]

Hi all!

We have our Exchange 2003 on a HP ProLiant 380 G4 with Microsoft Windows 2003 Standard Server.
After updating the server to Service Pack 1 (& restarting), the server shows no network connections, and the services pending on it couldn't start.
We must rollback the SP1 to get our Exchange back to live.
We use ProliantSUpportPack 7.40.
Are there any workarounds? Anybody having the same problems?
Thanx & Greats
Alexander

[Stuart Whitby · Accepted solution]

If you look at computer management, do you still see the network card in there? Any errors noted in the system event log? Can you update the driver for the network card?

SP1 *shouldn't* be causing the issue, but I wouldn't rule it out. It may have replaced the version of the driver you were using with one which doesn't work. I'd also check the properties of the card and ensure that it's set to the same as the switch if everything else looks okay. Need more information to answer further though.

[Edgar Zapata]

Alexander,

I am with Stuart. if you run ncpa.cpl and it doesn't show any connection, you MUST reinstall the driver for the network adapter.

that will do.

regards.
Edgar.

[HGN]

Hi

Well this may have been caused by the SP1 or not, the only option is to re-install the driver for the network. Maybe if you apply the SP1 again on similar system you might not see this.

Rgds

HGN

[Alexander Leutz]

Thank you all!

I tried reinstalling the networkdrivers several times, also the newest proliant support pack 7.40. no success.
So I started all over: This time i DIDN'T boot with smartstart, but directly with the new Win2003inkludedSP1-CD, made all patches, and installed at last ste the psp 7.40 -> every thing works fine!

Thanks for all ideas!
Greats, Alexander.

[Cecil Mulholland]

We are having the same issue on our HP Proliant 380 servers. As soon as we apply Sp1 the server reboots, we can ping the server for about 5 seconds and then it drops. When we log on to the server, we see no network connections, and network related services fail to start. Removing Sp1 fixes the issue.. Happens on multiple servers. Strange thing is, if we apply NO group policy settings and apply Sp1 the server comes back fine after the install. Totally confusing.... Any help would be appreciated.