Missing Sharepoint Search Results

[Austin Walton]

I’ve been charged with evaluating a new installation of Sharepoint. One of the things that I need to do is make it index and search our current file shares. I’ve added a few test folders on the file share as content sources and we’ve set up a root admin account that can be used to crawl these. Indexing the file shares is not the problem. When I look at the gatherer logs, I see that all the files/folders that I directed Sharepoint to index have been added successfully.

However, when I perform a search that I know should return results from the indexed file share (even specific file/directory paths), the search returns no results. I have full access to one of the file shares that I’m indexing, so permissions shouldn’t be a problem.

Search worked a few days ago, then the problem I described began. I’ve added the “crawling account” as the primary administrator of the sharepoint portal, to make sure permissions are respected. I’ve been through a lot of documentation and have messed with this for about the past two days. This looks and feels like something easy to fix, but this is my first experience with Sharepoint and I don’t have a ton of knowledge on the system. Any help would be greatly appreciated.