Percent Space Used is wrong.

[Doug Sc]

Insight Manager is Displaying the wrong statistics for the Percent of free disk space.
Used Space = 201163 MB
Unused Space = 7214 MB
Total Space = 208377 MB

It calcuates free space at 16%.
It should say 3% free space.
I have my tresholds set to 85% Warning and 95% Critical. So I am not getting free space alert.

Please advise,
Doug

[TwoProc]

It's just a guess... but...

Are these Oracle Temp space tablespace files by chance? Maybe sparse data files?

If so, then this is explained by the difference in the space used in a file per a "du" command and a "bdf" command. This is how Oracle Temp files (for example) works. If that is the file type, then I'm not surprised by the numbers you're seeing.

But, could be just a bug too...

[Rasheed Tamton]

>It calcuates free space at 16%.
>It should say 3% free space.

Why you say it should say 3%
How do you calculate?

If you are using a bdf output then ,at times, you can't rely on it. You have to use a du and find the result.

Also there is a possibility of open files which you can find with lsof command.

Please elaborate your actual issues.

Regards,
Rasheed Tamton.

[Doug S_1]

Sorry, I am in the wrong forum. This is not a Unix box. This is a ML370 running Windows 2003 Server.

I determined the value by:
201163 / 208377 = 96.54 % used space
So I rounded up 100 - 97 = 3% free.

If you can answer this question that would be cool, since the other forums is not being responded to. Can you suggest the best forum to pose this question to?

Thanks,
Doug

[Rasheed Tamton]

Hi,

Go to
ITRC Forums
Microsoft
Windows Server 2003

http://forums1.itrc.hp.com/service/forums/categoryhome.do?categoryId=278

Post your questions there.

Regards,
Rasheed Tamton.

[Dennis Handly]

I've asked and this thread was moved to Windows Server 2003.

[Roger Faucher]

Doug:

You could try the latest PSP (Proliant Service Pack) which is V7.60A. If your ML370 is the "first generation", the downloads are here:

http://h18023.www1.hp.com/support/files/server/us/locate/69_1119.html

If not, go here and drill down for your 'generation':

http://h20180.www2.hp.com/apps/Lookup?h_lang=en&h_cc=us&cc=us&h_page=hpcom〈=en&h_client=S-A-R163-1&h_pagetype=s-002&h_query=ml370

Make a great day!

Roger

[Doug S_1]

Good try, but I already have support pack 7.60 installed.

[Doug S_1]

Also note that I have a C: D: and E: drive. The C: and E: drive displays the Percent Space Used correctly. The Insight service is only retarded with the D: drive.

[Roger Faucher]

Doug:

Any chance you've got compression turned on for the D: drive?

Make a great day!

Roger

[Doug S_1]

No, compression is not on. The Server is running SQL 2000. All the space is used up mostly by database files.

Oh wait!!!! This server is Windows 2000 SP3 with SQL SP2. This is the only server we have not upgraded and can't. We are running HP Support pack 7.60 for sure though.

We can't put Windows 2000 SP4 and we cannot upgrade SQL because of the applications installed.

Is there a specific patch from MS that may fix this issue? Please don't say Win 2k SP4. (Sorry yet another miss communication).

[Michael Aldo]

I am having the same issue on a DL380 G4 running W2K3 and 7.70A Support Pack. My C: drive is fine but my E: drive is way off!

[Rancher]

I had the same issue on a couple of my servers. (ML370 G4, 2003) I uninstalled the HP agents and reinstalled and that took care of the issue.
I am running version 7.70.

[Christopher Knight]

I had the same issue with agents versions 7.51 and 7.60. You will need to upgrade to 7.70 or 7.80.

[Doug S_1]

The only problem now is that 7.60 is the last support paq for Windows 2000. I can't download 7.7 or 7.80 for Windows 2000. :(

[Roger Faucher]

Doug:

I thought you said you were running Windows Server 2003 earlier.

Make a great day!

Roger

[Doug S_1]

No, that was somebody else's post. Read my entry from Apr 25, 2007 13:56:20 GMT .

[brot816]

Roger,
I am having the same problem with the percent space used reporting wrong. I am running HPSIM 5.1. The host is a win2k3 file server with 7.70 agents installed. this server has 2 volumes (c: and f:). when I look at the sm home page, the numbers (used and unused space) are correct. In this case the f: drive shows
total- 752215
Used- 558645
Unused-193570
The "percent space used" slider shows 7%. This is not the only host that I've got this problem with. Any ideas? Thanks Rob

[Roger Faucher]

Have you tried Rancher's suggestion from May 16?

Make a great day!

Roger

[Doug S_1]

I fixed it by applying version HP support pack 7.80. However, I had to downgrade all the version manager agents to 7.7 and physically delete the file from the Version Manager Repository. Version Manager 7.8 causes a problem of it seeing out of date device drivers for drivers that are not used. Hopefully they fix all this stuff in 7.9, but that means I have to upgrade all the machines again. GRRRRRR... I think I'll wait 6 months.

[brot816]

Thanks for the replies guys! I missed Ranchers post on the 16th. I will try a re-install then try dougs's uninstall/reinstall. I'm with you Doug, having to upgrade agents after just upgrading agents is a pain. I really WANT to use Insightmanager for all of our monitoring, HP is just making it really difficult to not look elsewhere.
Rob