HPE Community
Windows Server 2003
1836785 Members
2059 Online
110110 Solutions
New Discussion

Re: Terminal Server Printing issue

 
Scott Abel
New Member

‎12-09-2004 05:10 AM

‎12-09-2004 05:10 AM

Terminal Server Printing issue

We are having an issue with an HP 4350 printer in a Windows 2003 terminal server session. We recently added the 500 page tray as tray 3. We reconfigured the printer on the server and all the clients see it on their local machines. However, when they logon to the Windows 2003 terminal server the printer redirects but the 3rd tray is shown as "Not Installed". We are utterly stumped at this. If anyone has seen a similar situation and knows of a fix please contact me.

Thank you,

Scott Abel
scott@mortgageit.com
0 Kudos
1 REPLY 1
MichaelJRuff
Trusted Contributor

‎12-20-2004 11:48 PM

‎12-20-2004 11:48 PM

Re: Terminal Server Printing issue

Hello Scott

I have seen this with other makes of printer, I found that when the local configuration changed it did not update the Terminal server version of the driver, have you tried reinstalling the terminal sever driver as this has work for me.

regards Michael
If it not broken, don't repair it
0 Kudos
The opinions expressed above are the personal opinions of the authors, not of Hewlett Packard Enterprise. By using this site, you accept the Terms of Use and Rules of Participation.