Module not present for port or invalid port:

[Sheepdog]

Procurve 3500yl-24-PoE+ Firmware K.16.02.0030

I had most ports untagged in vlan 999 and a couple ports in other vlans.  I wanted to set the switch back to default and deleted all the vlans with the exception of vlan 1.  I was then unable to add the ports back to vlan 1 getting the error stated above. I attempted a factory reset but still no joy. Any ideas how to get the ports back?

Show interface displays no ports.

[akg7]

Hello @Sheepdog,

Which command you are using to assign port back to vlan 1?

Can you run 'show vlan' and check which ports bind to which vlan?

Try to assign vlan 1 as untagged to the ports?
Command would be like that:

Aruba(config)# vlan 1
Aruba(config)# untagged <port number>
You can use range command for multiple ports.

Thanks!

[Sheepdog]

I have tried untagging the port to vlan 1 but I get the same message. Also if I run a show interface, I see not interfaces. I't like deleting the vlans also deleted the interfaces.

Show log also showws ports 1-24 failed to boot.

[Sheepdog]

Also tried a factory reset - still no joy.

[akg7]

Hello @Sheepdog,

Need more information:
1. What switch working fine before tried to reset?
2. What is the LED status of switch and ports?
3. Please share below commands output:

show version
show run vlan 999
show run vlan 1

Thanks!

[Sheepdog]

Hello AKG7 and thanks for your continued assistance;

1. What switch working fine before tried to reset? Yes
2. What is the LED status of switch and ports? All port LEDs are on. Fault light is on.
3. Please share below commands output:

Show Ver:

Image Stamp:

 /ws/swbuildm/maint_spokane_qaoff/code/build/btm(swbuildm_maint_spokane_qaoff_maint_spokane)

        May 21 2020 05:35:36

        K.16.03.0030

       145

Boot Image: Primary

Boot ROM Version:   K.15.30

Running configuration:

vlan 999
name "VLAN999"
no ip address
exit

Running configuration:

vlan 1
name "Default_VLAN"
ip address dhcp-bootp
exit

[akg7]

Hello @Sheepdog,

I am seeing that there are no interfaces bind to VLAN 1 or VLAN 999.

And Fault lights are 'ON'.

And you are not seeing any logs under 'show log'

Give a try  to upgrade switch to version K.16.02.0033?

Below is the link to download software:

https://h10145.www1.hpe.com/downloads/SoftwareReleases.aspx?ProductNumber=J9310A

If issue remains then you need to go with an RMA and log a case with support.

Thanks!

.

[Sheepdog]

There is a log file and some of what it is showing is

chassis: Ports 1-24 Downloading

chassis: Ports 1-24 Download complete

chassis: System self test started on Ports 1024

chassis: system self test failed on Ports 1-24

chassis: Ports 1-24 failed to boot. Timeout reached: Self-test failed

This block repeats about 5 times.

Is it possible to upload firmware via telnet/ssh? I've never done it thta way but I can fixure it out. Can I use something like winscp via the serial interface or do it through putty?

[akg7]

Hello @Sheepdog,

Is this switch in stack or it is standalone switch?

Is it possible to reboot the switch one more time?

You can transfer software ile via tftp/ftp and if USB port is there then transfer via USB.

Thanks!

[Sheepdog]

it is a stand alone switch.

I can reboot it as I had to replace it so I can do wahtever needs to be done.

I copied the new firmware to the switch via USB and I even copied a backup startup config.

The firmware took, but the backup startup config threw errors;

line: 4. Module type unrecognized or not allowed for this module.

line: 9. Module command missing for port or invalid port: 1-24

Line: 18. Module commadn missing for prot or invalid port: 24

So it seems the ports are just not being recognized by the switch. I always thought that when you delete a vlan the ports would return as untagged vlan 1. Am I wrong about that?? Should I move the ports manually before deleting a vlan?

If I run show interfaces, there are no ports in the list.