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BL460c G8 host unexpectedly reset

Spyros_
Advisor

BL460c G8 host unexpectedly reset

Hi all,

 

We have a BL460c G8 that 3 days ago did an unexpectedly reset. 

 

The system runs SLES 11 with sp2. I checked all the logs (/var/log/messages, crash, etc.) and i did not find something usefull to understand re reason of the fail.

 

The only errors that i found was the above in OnBoard Administrator --> IML Log

 

System error ---> An Unrecoverable System Error (NMI) has occurred (System error code 0x0000002B, 0x00000000)

 

ASR ---> ASR Detected by System ROM

Any help will be welcome.

BRs,

Spyros

3 REPLIES
Marcbis
Regular Visitor

Re: BL460c G8 host unexpectedly reset

Hi Spyros,

 

There is an advisory about this NMI issue Advisory : c04332584

 

To fix it you just need to upgrade your ILO firmware to version 1.51.

 

Rgds,

Marcbis

RbBsmn
Regular Advisor

Re: BL460c G8 host unexpectedly reset

Yeah, the iLo update fixes that. Also make sure that the systemROM is up to date, especially if you have the v2 processors. However that is not related to the issue you are experiencing now.
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Server-Support
Super Advisor

Re: BL460c G8 host unexpectedly reset

Spyros,

 

You can use the HP SPP 2014.09 SPP .ISO file to perform automatic or interactive firmware update.

I've fixed this issue before with the firmware update.

 

Cheers.