Storage Boards Cleanup
To make it easier to find information about HPE Storage products and solutions, we are doing spring cleaning. This includes consolidation of some older boards, and a simpler structure that more accurately reflects how people use HPE Storage.
Disk Arrays
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Array Accelerator not working

Ayman Altounji
Valued Contributor

Array Accelerator not working

I just got a new Smart2DH Array Controller along with Proliant 1850R with SCSI-3 Drive Cage Option kit. The Smart-2DH controller is complaining that the there is a parity error in the Array accelerator and the accelerator is permanently disabled. I ran the Array Diagnostic Utility and it said warranty alert and Array Accelerator parity error:21903.

Is the array accelerator supposed to work on Proliant 1850R? If so, is it possible that my controller has a bad array accelerator? Is there any way to test this other than using ADU or ACU? Your pointers are greatly appreciated.
Ayman Altounji
Valued Contributor

Re: Array Accelerator not working

Try running the ACU, change the Accelerator Ratio from current settings to something else under Controller/Settings. Then save settings. Then go back and reset the Accelerator Ratio to its original setting and save settings again and exit the ACU.

Have a nice day,