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EVA 4400/XCS0900400/0001.02000 - error updating network for the management module

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Dobromir
Occasional Advisor

EVA 4400/XCS0900400/0001.02000 - error updating network for the management module

Hi guys,
today I've updated an perfectly working EVA 4400 up to:
1. XCS0900400
2. 0001.02000 /seen like 1.00.00.080916/
...as written in the manual.
BUT: After the upgrade the bloody management module can't see one of the controllers - what a surprise-:)
Well, the situation:
1. IP address of MM is default: 192.168.0.1
2. IP address of SMS server is 10.x.x.x
3. From the CV point of view everything is normal
4. When I try to change the IP address of MM to 192.168.0.100 I receive an error "Error updating Management Module configuration data on the storage cell. Status code: 6003"
5. Controller1 is not visible, although is working normally

What I already did:
1. Restarted MM to defaults
2. Pre-flashed the FW of MM - the EVA wasn't visible.
3. Set the switch port pointing to MM to 100MB/Full duplex and the Storage was found, exept one controller
3. Restarted the MM
4. Restarted Controller1
5. Restarted Controller2
6. Tried to set up different IP address of the MM, but received error 6003.
Is the network guilty or MM faulty?
Any suggestions?

Thanks in advance
Dobromir
6 REPLIES
Uwe Zessin
Honored Contributor

Re: EVA 4400/XCS0900400/0001.02000 - error updating network for the management module

Has the EVA already been 'initialized'?
The MM configuration is stored in the EVA's meta-data, not on the MM.
.
Dobromir
Occasional Advisor

Re: EVA 4400/XCS0900400/0001.02000 - error updating network for the management module

Yes,
the EVA is initialized and operational already.
The old address of the MM is in 10.x.x.x subnet
Uwe Zessin
Honored Contributor
Solution

Re: EVA 4400/XCS0900400/0001.02000 - error updating network for the management module

The 10.x.x.x subnet is not supported on the MM - I guess it is somehow used inside the EVA network... (not a great idea if you as me).

From your description it sounds like the internal communication is still disrupted if you reset the IP address with the (//) button. At this point I don't have an idea and suggest to get help from HP (I do hope you don't have to reinitialize the system to get rid of the 10.x address...).
.
Dobromir
Occasional Advisor

Re: EVA 4400/XCS0900400/0001.02000 - error updating network for the management module

No - uninitialization is not needed, but to update the metadata I should have to restart the storage or hmm...the field page if its still woking on the 4400s with CV8?
Am I right guys?
Dobromir
Occasional Advisor

Re: EVA 4400/XCS0900400/0001.02000 - error updating network for the management module

Its all OK. In fact there was no problem! The info about the MM configuration and the metadata stored on the quorum disks was very usefull.
I just waited about 24hrs for the metadata update and then everything was working just fine.

Thanks a lot!
Dobromir
Dobromir
Occasional Advisor

Re: EVA 4400/XCS0900400/0001.02000 - error updating network for the management module

.