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тАО11-25-2002 04:28 AM
тАО11-25-2002 04:28 AM
Nike 20 disk array (clarion)
I need to lay my hands on a newer level of firmware for my nike 20 disk array model a3232a.
it is one of the oldest firmware levels around and ideally i would like to get hold of level 9 or above, i am currently on 7.23(old)the array is connected to a D390.
if anyone out there has the revision of firmware then great or is there a websit that i can locate it from.
regards
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тАО11-25-2002 06:55 AM
тАО11-25-2002 06:55 AM
Re: Nike 20 disk array (clarion)
If you are running that level of firmware on your controller, then you have an SP controller (Sauna) and not an SP620 (Phoenix).
There are newer firmware for your Sauna controller(s). Or microcode, to be precise. The latest for the Sauna SP is 8.27 . With this microcode, you will have support for 4Gb and 9Gb harddisks on your Nike 20. Currently, on your current microcode, you can only have 2Gb or lower harddisks.
In order to upgrade your microcode, you need to upgrade the PROM version as well, to 8.02 . Currently, you should have version 7.97 . You can check this on the presentation screen on Gridmanager.
Also, if you upgrade one controller, if you have more than one, you should upgrade the other controller as well to the same version.
The firmware (or microcode) levels for the Nike 20 are NOT for the array itself; they are for the controller (SP in your case).
HTH,
Vince
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тАО11-25-2002 06:56 AM
тАО11-25-2002 06:56 AM
Re: Nike 20 disk array (clarion)
If you are running that level of firmware on your controller, then you have an SP controller (Sauna) and not an SP620 (Phoenix).
There are newer firmware for your Sauna controller(s). Or microcode, to be precise. The latest for the Sauna SP is 9.25.00 . With this microcode, you will have support for 4Gb, 9Gb and 18Gb harddisks on your Nike 20. Currently, on your current microcode, you can only have 2Gb or lower harddisks.
In order to upgrade your microcode, you need to upgrade the PROM version as well, to 8.02 . Currently, you should have version 7.97 . You can check this on the presentation screen on Gridmanager.
Also, if you upgrade one controller, if you have more than one, you should upgrade the other controller as well to the same version.
The firmware (or microcode) levels for the Nike 20 are NOT for the array itself; they are for the controller (SP in your case).
HTH,
Vince
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тАО11-25-2002 07:42 AM
тАО11-25-2002 07:42 AM
Re: Nike 20 disk array (clarion)
Be aware that you have the latest LVM and SCSI patches installed and all dependencies resolved if you download the firmware on a 10.20 system or you'll be in trouble.
The minimum patches to be installed should be PHKL_11086 and PHKL_17468 on systems running 10.20.
I have no idea if we have a firmware depot.
Hope this helps,
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тАО11-25-2002 07:58 AM
тАО11-25-2002 07:58 AM
Re: Nike 20 disk array (clarion)
but i still have the initial problem in that i can't seem to find the upgrade.
can you suggest somewhere to download from.
regards
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тАО11-25-2002 08:00 AM
тАО11-25-2002 08:00 AM
Re: Nike 20 disk array (clarion)
For firmware upgrades, contact HP to bring the firmware with them and let THEM do it. I doubt that the firmware is downloadable anyway. There are risks if you do it yourself. If HP screws things up themselves, they will replace under warranty. Otherwise, if you do it yourself, you have to pay.
Insu, thanks for the update, my service manual is a bit old :-)
Vince
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тАО11-25-2002 08:17 AM
тАО11-25-2002 08:17 AM
Re: Nike 20 disk array (clarion)
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тАО11-25-2002 11:08 AM
тАО11-25-2002 11:08 AM
Re: Nike 20 disk array (clarion)
Personally, I would be pretty peeved with the 3rd party maintenance company if they cannot maintain your array (ie get the FW) - peeved enough to demand a refund of the maintenance costs.
Good luck - I hope you get this resolved.
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тАО11-18-2004 04:07 AM
тАО11-18-2004 04:07 AM
Re: Nike 20 disk array (clarion)
to up grading the prom code. But you will have to shutdown the system for out method.
HP might be able to do this online and onsite.