msa1500flash install errors on dependencies for RHEL4u5 but deps seem to be there

[Matt K Williams]

I have an MSA1500 with MSA30 connected over fibre to a Proliant DL385 running RHEL4u5. The MSA1500 is running FW version 5.20 and is in ACTIVE/ACTIVE mode. An HP engineer informed that we should be at FW version 7.00 to run in active/active. So we have downloaded FW and instructions and are trying to patch firmware up.

I need to update the firmware of my MSA1500 using the msaflash utility but am encountering errors on installation as follows:

[root@psa1b tmp]# rpm -Uvh msa1500flash-7.00-7.i386.rpm
error: Failed dependencies:
libart_lgpl.so.2 is needed by msa1500flash-7.00-7.i386
libgnome.so.32 is needed by msa1500flash-7.00-7.i386
libgnomesupport.so.0 is needed by msa1500flash-7.00-7.i386
libgnomeui.so.32 is needed by msa1500flash-7.00-7.i386
[root@psa1b tmp]# ldconfig -p | grep libart_lgpl.so.2
libart_lgpl.so.2 (libc6,x86-64) => /usr/lib64/libart_lgpl.so.2
[root@psa1b tmp]# ll -L /usr/lib64/libart_lgpl.so.2
-rwxr-xr-x 1 root root 63728 Nov 3 2004 /usr/lib64/libart_lgpl.so.2
[root@psa1b tmp]# ldconfig -p | grep libgnome.so.32
libgnome.so.32 (libc6,x86-64) => /usr/lib64/libgnome.so.32
[root@psa1b tmp]# ll -L /usr/lib64/libgnome.so.32
-rwxr-xr-x 1 root root 111784 Nov 3 2004 /usr/lib64/libgnome.so.32
[root@psa1b tmp]# ldconfig -p | grep libgnomesupport.so.0
libgnomesupport.so.0 (libc6,x86-64) => /usr/lib64/libgnomesupport.so.0
[root@psa1b tmp]# ll -L /usr/lib64/libgnomesupport.so.0
-rwxr-xr-x 1 root root 23328 Nov 3 2004 /usr/lib64/libgnomesupport.so.0
[root@psa1b tmp]# ldconfig -p | grep libgnomeui.so.32
libgnomeui.so.32 (libc6,x86-64) => /usr/lib64/libgnomeui.so.32
[root@psa1b tmp]# ll -L /usr/lib64/libgnomeui.so.32
-rwxr-xr-x 1 root root 992680 Nov 3 2004 /usr/lib64/libgnomeui.so.32
[root@psa1b tmp]# rpm -q libart_lgpl
libart_lgpl-2.3.16-3
libart_lgpl-2.3.16-3
[root@psa1b tmp]# rpm -q libgnome
libgnome-2.8.0-2
libgnome-2.8.0-2
[root@psa1b tmp]# rpm -q libgnomesupport
package libgnomesupport is not installed
[root@psa1b tmp]# rpm -q libgnomeui
libgnomeui-2.8.0-1

But dependencies would appear to be there as can be seen above. I have tried installing with the --nodeps option which works but then the msa1500flash utility doesn't run :

]# msa1500flash
msa1500flash: error while loading shared libraries: libgnomeui.so.32: cannot open shared object file: No such file or directory

Can anyone help? I have seen someone had a similar problem on SUSE but this doesn't seem to help the situation...

[skris]

Hi Matt,

F/W revision 5.20 is a native A/P also supporting Asymmetric A/A.

The Firmware Version 7.00b is Full time A/A firmware.

Now back to the firmware update problem,The Flash updater software is just one of the ways of updating the Controller Firmware;

You could also use the console on the Controller to manually push the firmware through Serial Cable.

The Details are in Pg:43, follow the download firmware offline method and you should be ok.

Hope that you will be adjusting the HBA Drivers to suit Active/Active too.

Cheers!
Shiva