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08-22-2013 07:32 AM
08-22-2013 07:32 AM
Smart Array P410i doesn't accept new disks
Hello,
I've got a HP Proliant DL380G6 server with a Smart Array P410i controller.
There are 4 SAS drives in RAID5
Recently the drive in bay3 crashed. We replaced it with a new one.
Within a week this new drive shows:
Physical Drive State: Predictive failure. This physical drive is predicted to fail soon.
It blinks blue/orange.
The strange thing is: New drives are not recognized./ rejected.
So we reinstalled the drive that is predicted to fail.
Is my Raidcontroller defective, or am I having just bad luck with new disks?
Or can it be a firmware issue?
My replacement disks' firmware is HPD5 and all other (good) disks are firmware HPD4
Any advice?
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08-27-2013 03:19 AM
08-27-2013 03:19 AM
Re: Smart Array P410i doesn't accept new disks
Hi
I'd go with firmware issue. Although not exactly the same the following advisory looks similar
http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?objectID=c03012502
I would recommend a f/w upgrade as a first course of action.
Thanks
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- Tags:
- firmware update
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08-29-2013 07:50 AM
08-29-2013 07:50 AM
Re: Smart Array P410i doesn't accept new disks
Ok i will try that first .
How safe is it to upgrade firmware?
Will the current disk array still be supported by an upgraded firmware?
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08-30-2013 02:46 AM
08-30-2013 02:46 AM
Re: Smart Array P410i doesn't accept new disks
Hi
Firmware upgrades are normally safe however I'd read the release notes to make sure there are no special requirements and ensure I have an up to date backup incase the worst should occur.
SPOCK (http://h20272.www2.hp.com/) will list any support requirments
Thanks
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