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тАО07-17-2001 08:22 AM
тАО07-17-2001 08:22 AM
What is the number I need to call to purchase support?
I would like to get the Support Plus so I can receive the patch CD's.
Thanks.
Solved! Go to Solution.
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тАО07-17-2001 08:31 AM
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тАО07-17-2001 08:32 AM
тАО07-17-2001 08:32 AM
Re: HP Support - Who do I call?
Since you are in the USA, I believe Contract Support is 1-800-386-1115.
For ordering SupportPlus CDROMs (ant other software), go to SUM at the ITRC:
Clock Maintenance and Support -> Standard Patch Bundles -> Obtain Support Plus...
From the above, you can download or order CDs.
...JRF...
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тАО07-17-2001 08:32 AM
тАО07-17-2001 08:32 AM
Re: HP Support - Who do I call?
You'll probably need to talk to somebody in sales. Try starting here:
USA sales office
In the United States call Hewlett-Packard Customer Advantage Center
800-637-7740
6am to 5pm PST Mon - Fri
Good luck!
JP
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тАО07-17-2001 08:32 AM
тАО07-17-2001 08:32 AM
Re: HP Support - Who do I call?
1 800 633-3600. It is HP support center.
Sachin
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тАО07-17-2001 09:18 AM
тАО07-17-2001 09:18 AM
Re: HP Support - Who do I call?
Software support must still be purchased from HP because of copyright issues.
A good listing of available 3rd party hardware support vendors can be found at www.3k.com. Look under vendor listings then under hardware maintenance.
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тАО07-17-2001 09:30 AM
тАО07-17-2001 09:30 AM
Re: HP Support - Who do I call?
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тАО07-17-2001 10:24 AM
тАО07-17-2001 10:24 AM
Re: HP Support - Who do I call?
Here are some numbers I have
HP support services:-(800) 633-3600
HP Critical Support Services :- (888)7617437
HP S/W support/licensing :-(800) 538-1733
HP Support purchase:- (800) 386-1115
You can down load the patches from HP IT resource center site. Following is the link for it.
http://us-support2.external.hp.com/wpsl/bin/doc.pl/screen=wpslSrchHPUXpatches/sid=d4e0913216a40ff99b?OS=HP-UX
Thanks
Prashant Deshpande.
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тАО07-17-2001 10:26 AM
тАО07-17-2001 10:26 AM
Re: HP Support - Who do I call?
... Sorry for the pun, but I just couldn't help myself. :)
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тАО07-17-2001 10:47 AM
тАО07-17-2001 10:47 AM