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04-05-2006 08:40 PM
04-05-2006 08:40 PM
rp4440 crash when connect lan to core I/O
I have two rp4440, both are having same problems, when I connect lan cable to the core I/O ports, the servers crash and creating a dump, but this happens intermitently. I already has the crash dump analyzed but nothing realy helpful.
Does anyone has experienced same problems?
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04-05-2006 11:30 PM
04-05-2006 11:30 PM
Re: rp4440 crash when connect lan to core I/O
http://docs.hp.com/en/5449/System_Firmware_Matrix_4-8.html
Also NIC patches for the driver?
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04-06-2006 12:08 AM
04-06-2006 12:08 AM
Re: rp4440 crash when connect lan to core I/O
Hope this helps!
Regards
Torsten.
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04-06-2006 01:48 PM
04-06-2006 01:48 PM
Re: rp4440 crash when connect lan to core I/O
I've checked the f/w version:
[mp001560de113c] MP:CM> sysrev
SYSREV
Current firmware revisions
MP FW : E.03.15
BMC FW : 03.49
System FW : 45.11
I also has installed patches for the NIC, still experiencing the same.
It is the latest, for the cable I've tried with a different cable, even with a cross cable to my notebook.
My suspicion is this server using
HP AB352-60001 PCI/PCI-X 1000Base-T Dual-port Core I/O as a normal lan card, which I could not found on th support matrix, anyone has idea about this?
regards,
Sandy
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04-06-2006 07:09 PM
04-06-2006 07:09 PM
Re: rp4440 crash when connect lan to core I/O
AB352-60001 card is supported LAN card in your system. I guess there is conflict occurs (maybe support issue) when you connect cable at core ports.
You can try removing the A6825-60101 card from the system and put AB352-60001 in its place (slot2).
Refer following links
http://docs.hp.com/en/A9550-96001/A9950-96001_rp4410_rp4440_Maint.pdf
Although firmware doesn't seems to a issue here, but just want to mention here about latest PDC,BMC firmaware
http://www2.itrc.hp.com/service/patch/patchDetail.do?BC=patch.breadcrumb.main|patch.breadcrumb.search|&patchid=PHSS_33892&context=firmware:osinit
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04-07-2006 01:39 AM
04-07-2006 01:39 AM
Re: rp4440 crash when connect lan to core I/O
Josh
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04-07-2006 03:04 AM
04-07-2006 03:04 AM
Re: rp4440 crash when connect lan to core I/O
Have u installed the patch (PHNE_29947) just go thru the description of the patch,
there it says that it solvs the problem of system panic during card initialization.
There is superseded patch also available for this PHNE_31153.
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04-09-2006 06:04 PM
04-09-2006 06:04 PM
Re: rp4440 crash when connect lan to core I/O
As my experienced, Pull out the LAN Card and reinsert it to server.
In my case it was connect failure.
And other doubtful thing is miss SCSI cable connection.
rp4440 has two SCSI Port(A,B).
You have to connect SCSI Port A. To use Port B the system cause reboot or hang.
Have a nice day..
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04-09-2006 06:31 PM
04-09-2006 06:31 PM
Re: rp4440 crash when connect lan to core I/O
lan 0 0/1/2/0 igelan CLAIMED INTERFACE HP A6825-60101
PCI 1000Base-T Adapter
To troubleshoot your problem, I would suggest you will switch the lan cables between the MP LAN port and slot 2 LAN card port. Or connect the LAN cable to the slot 2 LAN card port before you turn on the system power, then check to see if turn on the system power produces any problem.
As to your HPMC problem, you need to request a help to HP support center.
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04-09-2006 07:00 PM
04-09-2006 07:00 PM
Re: rp4440 crash when connect lan to core I/O
lan 2 0/4/1/0 iether CLAIMED INTERFACE HP AB352-60001 PCI/PCI-X 1000Base-T Dual-port Core
lan 4 0/4/1/1 iether CLAIMED INTERFACE HP AB352-60001 PCI/PCI-X 1000Base-T Dual-port Core
See RP4440 accessories web below to get the list on the supported LAN cards.
http://www.hp.com/products1/servers/rackoptimized/rp4440/supplies.html
I wonder how you could get this card as an additional lan card for your RP4440 system? You should not be able to order this card individually. If you used this card for your LAN connection, it is the root cause of your problem, I think.