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тАО03-09-2010 01:04 PM
тАО03-09-2010 01:04 PM
Command View EVA just "stops"
I've seen this problem a couple of times on various sites so I'm sure it's not an issue with the SAN management servers here.
Quite often (almost daily right now) the CV EVA 9.1 interface just 'stops'. When I click anything on the left side nothing comes up on the right except for a white pane with nothing in it.
'evaperf cs' shows that the controllers in both sites are doing basically nothing (max CPU values were around 10% utilisation).
If I leave this for a couple of days and come back to it it's 50/50 as to whether it will be fine or still in the same state.
Rebooting the SMA restores functionality but only for a while - then this problem happens again.
Has anyone seen this before?
Before anyone says it, yes I'm aware that CV EVA 9.2 is around now but I haven't upgraded our SMAs to it yet. :)
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тАО03-09-2010 02:21 PM
тАО03-09-2010 02:21 PM
Re: Command View EVA just "stops"
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тАО03-10-2010 05:09 AM
тАО03-10-2010 05:09 AM
Re: Command View EVA just "stops"
The workaround was to reset the master controller on the affected EVA thru the ABM. To find out which EVA it was, I used 'cvcli paths'.
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тАО03-10-2010 10:04 AM
тАО03-10-2010 10:04 AM
Re: Command View EVA just "stops"
I'll do this first and then investigate more if the problem persists.
Rebooting master controllers is easy for us as storage people but makes customers nervous. :)
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тАО03-15-2010 01:09 PM
тАО03-15-2010 01:09 PM
Re: Command View EVA just "stops"
Java version where? On the SMA?