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09-28-2015 08:49 AM
09-28-2015 08:49 AM
Installation of HPoneview Gets Stuck at installing HPCS
Hi there
I have tried this twice and it is really difficult to uninstall if I was to quit the installation at this stage.
The install of HPoneview (for Vcenter 7.7) goes right through to the end but gets stuck at %100 when it is installing Execute Script/Batch File:WaitHPCS
It gets stuck there for hours and that surely cannot be right.
This is on a Windows 2012 R2 VM
2x2Ghz CPU
4GB RAM
170GB spare disks but currently installing it on 60GB C\: drive
C:\Program Files (x86)\HP\HP OneView for VMware vCenter\InstallerLog shows the last entry here
<LogEntry entryNumber="0" id="201509000100000" formattedTime="2015.09.28 16:18:07.437" severity="INFORMATION" title="HP CS : Installing HP CS" description="\0" debugMsg="\0" time="1443453487437" componentName="UNSPECIFIED" titleMsgId="SIMPLE" descriptionMsgId="SIMPLE"><Parameter index="0" name="Title" value="HP CS : Installing HP CS"/><Parameter index="1" name="Description" value="\0"/></LogEntry>
Can anyone help please?
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09-28-2015 10:58 AM
09-28-2015 10:58 AM
Re: Installation of HPoneview Gets Stuck at installing HPCS
Hellow @Kgood, and welcome to the HP OneView Community Forums.
HPCS is the HP Common Services component of the vCenter plugin. It contains the necessary pieces for the plugin to operate (an internal database, internal API, etc.) I have not seen that component "become stuck" during installation. Are you installing the plugin on a dedicated Windows server, or is the server shared with other services? And I'm not asking about a hypervisor host, rather the Windows instance where you are attempting to install the plugin to.
I am an HPE employee
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09-29-2015 01:18 AM
09-29-2015 01:18 AM
Re: Installation of HPoneview Gets Stuck at installing HPCS
Hi Chris
thanks for getting back.
The installation is on a dedicated fresh install of windows 2012 R2. no other services installed on it.
I have tried it twice now with different user accounts both that have full admn rights and it gets stuck at the same place.