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05-09-2021 07:25 PM
05-09-2021 07:25 PM
Remote support ticket in HPE OneView API
Hi, Is there a way to get the remote support tickets in Oneview using REST API? Thanks!
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05-10-2021 08:30 AM - edited 05-10-2021 08:31 AM
05-10-2021 08:30 AM - edited 05-10-2021 08:31 AM
Re: Remote support ticket in HPE OneView API
OneView Remote Support tickets that are created for entitled hardware will show up in the Activity (alerts) for the associated hardware resource. We have a PowerShell Cmdlet that will generate a list of service alerts for resources, Get-OVServiceAlert . See Example 5 for how to use it.
Now, the REST API call here is to /rest/alerts and searching for associated alerts/activity. An example would be:
/rest/alerts?filter="associatedResource.resourceUri EQ '${resourceUri}'"
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