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Remote support ticket in HPE OneView API

 
Frodo1
New Member

Remote support ticket in HPE OneView API

Hi, Is there a way to get the remote support tickets in Oneview using REST API? Thanks!

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ChrisLynch
HPE Pro

Re: Remote support ticket in HPE OneView API

OneView Remote Support tickets that are created for entitled hardware will show up in the Activity (alerts) for the associated hardware resource.  We have a PowerShell Cmdlet that will generate a list of service alerts for resources, Get-OVServiceAlert .  See Example 5 for how to use it.

Now, the REST API call here is to /rest/alerts and searching for associated alerts/activity.  An example would be:

/rest/alerts?filter="associatedResource.resourceUri EQ '${resourceUri}'"

 

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