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get "internal error" while creating datastore with ov4vc

 
shoumz
Occasional Visitor

get "internal error" while creating datastore with ov4vc

Dear experts,

I'm deploying a set of CS250-HC, after finishing OVIO, I can see HP icons in vCenter. But when I create datastore using the "HP Create DataStore" menu, I get "internal error" on the "select location" screen and no cluster or ESXi host appears.

I can find StoreVirtual and HyperConverged in vCenter, so it looks like that vCenter can get information from OV4VC while OV4VC cannot get information about ESXi hosts from vCenter.

Does anyone know the reason?

Thanks a lot.

3 REPLIES 3
DanRobinson
HPE Pro

Re: get "internal error" while creating datastore with ov4vc

On the Desktop of the Management VM, launch the OV4VC Storage Portal and verify the StoreVirtual is properly registered.

If so, I'd probably reboot the Mgmt VM and see if that clears anything up.



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shoumz
Occasional Visitor

Re: get "internal error" while creating datastore with ov4vc

Thanks.

I am using remote vCenter. I have tried to install OV4VC on the same win2012R2 with vCenter and also tried to install it on another VM. In both conditions, HP infrastructure could be displayed in the vCenter, and I'm sure the StoreVirtual VSA was added into the storage portal. 

And, in both conditions, I got the same error.

DanRobinson
HPE Pro

Re: get "internal error" while creating datastore with ov4vc

Apologies for the frustration.

 

There are Synergy Specific drivers in the latest Synergy Release Set that will fix the Feb 2018 and later ESXi Images.
The Fix is Synergy specific which is why it was not put into the main HPE Custom ISO.

I'm sure it will get folded in eventually, but I don't have an ETA personally.

 

https://support.hpe.com/hpsc/doc/public/display?sp4ts.oid=1009923408&docLocale=en_US&docId=emr_na-a00045994en_us



I work at HPE
HPE Support Center offers support for your HPE services and products when and how you need it. Get started with HPE Support Center today.
[Any personal opinions expressed are mine, and not official statements on behalf of Hewlett Packard Enterprise]
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