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IMC and NTA database issues

dmacesic
Occasional Advisor

IMC and NTA database issues

We have iMC PLAT 7.0 (E0202) and iMC NTA 7.0 (E0201H01). When trying to do the following operations, we are getting databse error messages:

 

- Reports > Interface Connectivity Summary Report: Unexpected database connector error

- Reports > Capacity Summary: Error finding JNDI name (nta.fqdn.example.com)

- Service > Traffic Analysis and Audit > Database Space: Data File Usage/Failed to obtain data, Disk Usage/Failed to obtain data

 

I was wondering if there was something in the configuration we could quickly address to resolve this? Otherwise we will open a support call.

 

2 REPLIES
LindsayHill
Honored Contributor

Re: IMC and NTA database issues

Just did some quick checks on my system (Linux/MySQL), and those seem to work.

 

What database are you using? Local/remote? I'd be starting there. Make sure it's running, check the DB logs, etc. Also check to see if any permissions have been changed.

MohammadH
Regular Advisor

Re: IMC and NTA database issues

hello dmacesic

did you fix this ? if yes please tell how

 i use remote DB.