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Chnaging email subject from email notification (IRS 7.8)

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Mickael42
Occasional Visitor

Chnaging email subject from email notification (IRS 7.8)

Is there a way to edit a template and change the subject line or the body of an email notification sent from IRS 7.8?

I'm trying to email my ticketing system directly but in order to create a ticket the email must follow a predifined format. That's where my query comes about.

3 REPLIES
toddg1
HPE Pro

Re: Chnaging email subject from email notification (IRS 7.8)

I am checking with the team, although I suspect the answer is currently "no"

I am an HPE employee.
toddg1
HPE Pro
Solution

Re: Chnaging email subject from email notification (IRS 7.8)

I have checked with the team, and at this time - changing these templates is not possible - however, I have requested that this capability be added as an enhancement request to the product backlog.

Sorry I couldn't tell you how to do this right now, but thanks for submitting this idea!

I am an HPE employee.
Mickael42
Occasional Visitor

Re: Chnaging email subject from email notification (IRS 7.8)

Was afraid of the answer but thanks for checking.