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02-25-2008 09:09 AM
02-25-2008 09:09 AM
errors in the log files
While reading through the log files I noticed some errors.
Errors from simUpdateHandler.log
SIM Update Message Handler | Error retrieving the noticeId from the datastore return code 1, please check the log file for details.
SIM Update Message Handler | The notice id could not be retrieved from the data store, cannot continue.
SIM Update Message Handler | Failed loading the data into SIM.
MessageRouterLog | error | msgRouter.cxx:652 | failed calling the UserName: SimUpdateHandler script C:\Program Files\Hewlett-Packard\RemoteSupport\bin\simUpdateHandler.bat returned an error code: 5
SubmitIncident | error | extSubmitProxiedIncident.cxx:101 | Client is not in a valid state for submittals
In the AutoEnable.log I see a Failure calling runRsec.cmd and a Failure calling oosRegistrationEvent.bat, however oosEnablement.cmd is succesfully called.
How should I go about troubleshooting this?
Errors from simUpdateHandler.log
SIM Update Message Handler | Error retrieving the noticeId from the datastore return code 1, please check the log file for details.
SIM Update Message Handler | The notice id could not be retrieved from the data store, cannot continue.
SIM Update Message Handler | Failed loading the data into SIM.
MessageRouterLog | error | msgRouter.cxx:652 | failed calling the UserName: SimUpdateHandler script C:\Program Files\Hewlett-Packard\RemoteSupport\bin\simUpdateHandler.bat returned an error code: 5
SubmitIncident | error | extSubmitProxiedIncident.cxx:101 | Client is not in a valid state for submittals
In the AutoEnable.log I see a Failure calling runRsec.cmd and a Failure calling oosRegistrationEvent.bat, however oosEnablement.cmd is succesfully called.
How should I go about troubleshooting this?
2 REPLIES 2
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03-30-2009 03:08 AM
03-30-2009 03:08 AM
Re: errors in the log files
Hi Scott.
Did you solve this error?
Thanks in advance.
Did you solve this error?
Thanks in advance.
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03-30-2009 08:31 AM
03-30-2009 08:31 AM
Re: errors in the log files
Juan,
I never figured out how to fix these or what they were actually errors for. They continue to occur to this day.
I never figured out how to fix these or what they were actually errors for. They continue to occur to this day.
The opinions expressed above are the personal opinions of the authors, not of Hewlett Packard Enterprise. By using this site, you accept the Terms of Use and Rules of Participation.
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