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no support for 3Com OIDs with HP Insight Remote support?

MichaelM55
Trusted Contributor

no support for 3Com OIDs with HP Insight Remote support?

Years ago HP purchsed 3Com/H3C. The HP E4800 switches with Comware 5 have both:
- a label with 3Com serial and product number placed on the switch
- a label with HP serial and product number placed on the switch

Internally, if you "display version", the 3Com serial number and product number are displayed

=> Insight Remote Support doesn´t detect those switches with 3Com (OID).

Therefore I would like to ask, if you could enhance IRS software and add support for 3Com SNMP OIDs?

Regards,
Michael


(hint: 3Com 4800G == HP E4800 == HP A5500-EI == H3S S5500-EI)

1 REPLY
toddg1
HPE Pro

Re: no support for 3Com OIDs with HP Insight Remote support?

A business decision was made when HP purchased 3COM/H3C to support the HP branded 3COM switches but none of the legacy devices left with the 3COM/H3C branding. Getting access to those older 3COM switches for onboarding would prove to be pretty costly in itself so it’s doubtful that decision could be overturned unless a very compelling business case could be derived.

I am an HPE employee.