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rx7640 second cell fails to boot from DVD

 
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John Kelly_3
Regular Advisor

rx7640 second cell fails to boot from DVD

Hi, we've just added a second cell board to a rx7640 to create a new partition. However it fails to boot from the DVD to install the OS. It gets as far as -

Booting kernel

MCA event occurred ....

sequencer: The MCA was NOT corrected. A cold boot is required.
sequencer: Resetting...

The SL Logs are attached. The initial error seems to be WRITE_MCA_LOGS_TO_DISK_FAILED

Any suggestions?
13 REPLIES 13
Phil uk
Honored Contributor

Re: rx7640 second cell fails to boot from DVD

Hi John,

How many DVD's do you have on the system?
When looking at the front left, the lower DVD is for Cell0, if another is installed above this, directly below the Front Panel, then this one is connected to Cell 1.

Are you trying to install from the correct DVD unit, and do you have one which is "connected" to Cell 1?

Regards,
Phil

John Kelly_3
Regular Advisor

Re: rx7640 second cell fails to boot from DVD

Hi Phil,

We have one externally connected DVD. It is into the combo card in slot 8.

The new cell board is cell 0 and is the only cell for this partition. 'search 0' shows the following -

Scsi(Pun6,Lun0) HP 146 GST3146855LC HPC8 (320 MBytes/sec)
Scsi(Pun2,Lun0) _NEC DVD_RW ND-3550A 1.31 ( 80 MBytes/sec)
Scsi(Pun5,Lun0) HP 146 GST3146855LC HPC8 (320 MBytes/sec)
HP PCI-X 2Port 4Gb Fibre Channel Adapter (driver 1.09, firmware 4.00.090)
HP PCI-X 2Port 4Gb Fibre Channel Adapter (driver 1.09, firmware 4.00.090)

It does load from DVD and shows various messages before the 'MCA event'
Phil uk
Honored Contributor

Re: rx7640 second cell fails to boot from DVD

Hi John,

What OS are you trying to install?

Cheers,
Phil
John Kelly_3
Regular Advisor

Re: rx7640 second cell fails to boot from DVD

HP-UX MCOE 11.23
Phil uk
Honored Contributor

Re: rx7640 second cell fails to boot from DVD


Are your ACPICONFIG settings set for HPUX?

type
SHELL> acpiconfig
the resultant should say "DEFAULT".
If the resultant is "WINDOWS", then you will need to change it.

Can you post the MCA?
capture the following:
SHELL> errdump mca

Phil
John Kelly_3
Regular Advisor

Re: rx7640 second cell fails to boot from DVD

Thanks for the followup Phil..

The acpiconfig is set to default. I've attached the MCA errdump.
Torsten.
Acclaimed Contributor

Re: rx7640 second cell fails to boot from DVD

Can you run "info all" from EFI shell and post the result?
What is the release date of your install media?

Hope this helps!
Regards
Torsten.

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Phil uk
Honored Contributor
Solution

Re: rx7640 second cell fails to boot from DVD

John,

Do you have an HBA installed in slot 4 (LBA14) of Chassis 0?
If so, what is attached to it?
If anything is connected to it, then disconnect and try install of OS.

Otherwise, remove the HBA from slot 4 (LBA14) and try to install the OS.

Cheers,
Phil
John Kelly_3
Regular Advisor

Re: rx7640 second cell fails to boot from DVD

Hi Phil,

Yes, I am supposed to have an HBA installed in slot 4 as well as the one showing in slot 3. I now see that in 'info all' (attached) it isn't showing except as an occupied slot.

I'll investigate that..

Torsten.
Acclaimed Contributor

Re: rx7640 second cell fails to boot from DVD

Sorry, there is nothing attached.

Hope this helps!
Regards
Torsten.

__________________________________________________
There are only 10 types of people in the world -
those who understand binary, and those who don't.

__________________________________________________
No support by private messages. Please ask the forum!

If you feel this was helpful please click the KUDOS! thumb below!   
John Kelly_3
Regular Advisor

Re: rx7640 second cell fails to boot from DVD

Now attached
John Kelly_3
Regular Advisor

Re: rx7640 second cell fails to boot from DVD

Yep, removing the HBA in slot 4 has remedied the boot problem. HP are supplying a replacement.
John Kelly_3
Regular Advisor

Re: rx7640 second cell fails to boot from DVD

Fault in hardware in slot 4 causing boot problems.

Thanks for all the help.