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MSA 1050 can`t login

 

MSA 1050 can`t login

Hi guys

New MSA 1050 system deployment got wrong password change - i belive the keyboard had some issue .....

Now i can`t login with manage user and pass

I`v tryed USB console calbe method to restore password with "restoredefaults + SN " but :

- the first time the console worked bud did not log me in - wrong password

- the next try the CLI does not starts

- in the same time i have SSH

 

I`m lost here !

Is there any magic way to RETURN TO FACTURY DEFAULTS ?

The system is Not initiallised and empty !

I really like to factury reset !

Please any help on ASAP is be great !

 

Niksavoy
3 REPLIES 3
SahanaR
HPE Pro

Re: MSA 1050 can`t login

@Nikolay Savov 

Hi,

I see that you tried to reset the password fom serial connection,

The "restore defaults" is the command that restores  the default configuration to the controllers.

But to do that are you able to successfully login with serial connection to either of the controller?

If so we can try few commands.

if the password is not set,you could try default login credentials

Username Password Roles
monitor !monitor Monitor (view only)
manage !manage Monitor, Manage (view and change)

 

Let me what is the current status of SSH and serial connection access to both controllers?

 

Thanks

Sahana@R

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Re: MSA 1050 can`t login

Hi SahanaR and thank You for the advice.

Last Friday I managed to deal with this problem
So here's how:
a colleague of mine sent me a second HPE USB COM cable
After connecting it, I was unable to connect to the storage at all with the recommended settings of 115200
I tried the same on 38400 and bingo
Then I hit a stone with User / Pass
User: restoredefaults - OK
Password: msa SN - FAIL
Password: msa controller 1 SN - FAIL
Password: msa controller 2 SN - FAIL
So every time it showed "login failed"
In the procedure I found on the internet it says put SN on MSA ......

https://techslaves.org/2017/02/25/hpe-msa2040-password-recovery-factory-reset/

And when I decided that everything was lost and I was going to launch a ticket to HPE , оn the console window, I saw some SN: 00C0FF44696B which is more like the MAC address of the controller !!!

I decided to try it anyway .....
And ...... OMG "login successful"
MSA 1050 passwords reset to defaults !

So ...... on short as follows :
USB COM cable ( you may have only 1 successful console with 1 cable at all so be aware )
38400 / bits 8 / stop bits 1 / parity None / Flow None
User: restoredefaults
Pass: FROM THE CURRENT CONSOLE SCREEN (like SN: 00C0FF44696B)
MSA system will show restore default passwords - successful

After reboot you can use manage / !manage to login on the storage

That`s all

Thank you
And I hope I've been helpful

Niksavoy
SahanaR
HPE Pro

Re: MSA 1050 can`t login

@Nikolay Savov 

Hi,

Hope your doing good!

I am glad that the issue is fixed:)

 

 

Thanks

 

 

 

Sahana@R

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