MSA 2052 did not detect hostport connection

[HN_ATX]

Hi, I connected mini SAS cable from ProLiant DL325 Gen10 with HPE Smart Array E208e-p SR Gen10 to MSA 2052 but the MSA did not detect a host port connection. Do you have any ideas? Thanks.

[Shawn_K]

Hello,

Did you connect a mini SAS cable or a mini HD SAS cable? Which port did you connect to on the MSA Controller?

If you have the correct cables connected please check the way the cable is inserted. Is the pull tab at the  top of the cable or at the bottom? It can be a little difficult to deterime if the cable is fully inserted in the port. You might wish to verify the cable connector is fully inserted and has "snapped" down completley.

Cheers,
Shawn

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