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04-15-2019 01:49 PM - edited 04-15-2019 02:03 PM
04-15-2019 01:49 PM - edited 04-15-2019 02:03 PM
MSA 2052 did not detect hostport connection
Hi, I connected mini SAS cable from ProLiant DL325 Gen10 with HPE Smart Array E208e-p SR Gen10 to MSA 2052 but the MSA did not detect a host port connection. Do you have any ideas? Thanks.
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04-17-2019 08:00 AM
04-17-2019 08:00 AM
Re: MSA 2052 did not detect hostport connection
Hello,
Did you connect a mini SAS cable or a mini HD SAS cable? Which port did you connect to on the MSA Controller?
If you have the correct cables connected please check the way the cable is inserted. Is the pull tab at the top of the cable or at the bottom? It can be a little difficult to deterime if the cable is fully inserted in the port. You might wish to verify the cable connector is fully inserted and has "snapped" down completley.
Cheers,
Shawn
I work for Hewlett Packard Enterprise. The comments in this post are my own and do not represent an official reply from HPE. No warranty or guarantees of any kind are expressed in my reply.
I work for HPE