MSA Storage

Unable to log in to P2000 through webUI

 
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pfunk21
Occasional Advisor

Unable to log in to P2000 through webUI

We`ve got P2000 G3 FC/iSCSI dual controller storage.

HP StorageWorks MSA Storage P2000 G3 FC
System Name: P2000_G3_FC_for_OL
System Location:Server Room
Version:L201R019
# show version
Controller A Versions
---------------------
Bundle Version: TS201R014
Build Date: Wed Sep  1 11:21:21 MDT 2010

Controller B Versions
---------------------
Bundle Version: TS201R014
Build Date: Wed Sep  1 11:21:21 MDT 2010

After (some) blackouts I can`t log in to the storage through Web-based UI (Unable to Authenticate Login, Try again.)

I`ve thought that I`ve forgot all passwords, but occasionly I`d tried to log in through telnet session and it has succeed.

# show users
Username             Roles                            User Type    User Locale            WBI   CLI   FTP
--------------------------------------------------​--------------------------------------------------​--------
ftp                  manage,monitor                   Standard     English                            x
manage               manage,monitor                   Standard     English                x     x     x
monitor              monitor                          Standard     English                x     x
--------------------------------------------------​--------------------------------------------------​--------

I`ve tried to change passwords, create new users with WBI credentials but without success.

Can anyone help me in my issue?

17 REPLIES 17
Torsten.
Acclaimed Contributor

Re: Unable to log in to P2000 through webUI

Try to restart the management controllers (mc) - this will not affect the storage.

Hope this helps!
Regards
Torsten.

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pfunk21
Occasional Advisor

Re: Unable to log in to P2000 through webUI

Thank you for your reply.

Followed your advise, but it hasn`t helped..

Torsten.
Acclaimed Contributor

Re: Unable to log in to P2000 through webUI

IMHO you should first update the firmware:

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=12169&prodSeriesId=4118559&swItem=MTX-518d65a5f20041dfa339f3c967&prodNameId=4118560&swEnvOID=1005&swLang=8&taskId=135&mode=5



Hope this helps!
Regards
Torsten.

__________________________________________________
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those who understand binary, and those who don't.

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pfunk21
Occasional Advisor

Re: Unable to log in to P2000 through webUI

Torsten.
Acclaimed Contributor

Re: Unable to log in to P2000 through webUI

You have version TS201R014 installed, TS230P008 is the current.

O320B07 is for the add-on chassis.

Hope this helps!
Regards
Torsten.

__________________________________________________
There are only 10 types of people in the world -
those who understand binary, and those who don't.

__________________________________________________
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pfunk21
Occasional Advisor

Re: Unable to log in to P2000 through webUI

Thank you very much for clarification.

New firware, new conditions:

but may take as long as one hour

Have to delay update procedure on weekend. I shall inform you about results.

Thanks once again.

Torsten.
Acclaimed Contributor

Re: Unable to log in to P2000 through webUI

If you use the windows based update tool, it will update the first controller, enable PFU, then updates the second controller this may take 60 to 90 min.

Hope this helps!
Regards
Torsten.

__________________________________________________
There are only 10 types of people in the world -
those who understand binary, and those who don't.

__________________________________________________
No support by private messages. Please ask the forum!

If you feel this was helpful please click the KUDOS! thumb below!   
pfunk21
Occasional Advisor

Re: Unable to log in to P2000 through webUI

No success.

I`ve tried all availble cases allready, uppercase, lowercase, login names and passwords.

Through ssh:

login as: test
Using keyboard-interactive authentication.
Password:

HP StorageWorks MSA Storage P2000 G3 FC
System Name: P2000_G3_FC_for_OL
System Location:Server Room
Version:TS230P008
# show users
Username             Roles                            User Type    User Locale            WBI   CLI   FTP   SMI-S
------------------------------------------------------------------------------------------------------------------
ftp                  manage,monitor                   Standard     English                            x
manage               manage,monitor                   Standard     English                x     x     x     x
monitor              monitor                          Standard     English                x     x
test                 manage,monitor                   Standard     English                x     x
------------------------------------------------------------------------------------------------------------------
Success: Command completed successfully.

 Through WBI:

Unable to Authenticate Login, Try again.

 

pfunk21
Occasional Advisor
Solution

Re: Unable to log in to P2000 through webUI

Damned IE!
I have decided to try another browser and Mozilla Firefox has allowed me to log in,.